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Question

Windows 10 mail app only works occasionally

by Jan 3, 2016 3:21AM PST

I have an Asus laptop 64-bit recently upgraded from Windows 7

My Windows 10 seems to be fine, except for the mail app inbox and notifications.

I have checked all the settings, but they must be correct anyway, because occasionally, an email arrives correctly in the inbox and I get a notification correctly. Then the next few just don't arrive in the inbox, but interestingly, when I click on "All mail" they are all there.

I have removed my (GMail) account and then reinstated it, but that made no difference.

I have tried to uninstall the app using Powershell, but it asked me for "parameters" and I didn't know what to do at that point!

Any ideas, please, as to how to make the inbox and related notifications work correctly?

Geoff

Discussion is locked

2 Posts
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Answer
Re: mail
by Forum moderator Jan 3, 2016 4:20AM PST

Maybe there's a rule to move them from the inbox to some other folder (such as the spam folder). Or you antivirus does it. If they are in 'all mail', I suppose they are in one of the folders. Which one do you find them in?

Kees

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Answer
Mine doesn't work at all
by Jan 4, 2016 6:24AM PST

on one of my machines (Surface Book). It stopped working and hasn't worked for a month. I just use a browser to check Google, Yahoo and AOl email until it's fixed or check mail on the machines it works on.

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