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Question

Windows 10 - List of wireless networks not available

May 4, 2017 12:30PM PDT

Since a few months ago, I have been unable to see the list of available wireless networks. I can see the option to put the computer in airplane mode, and I can click "Network Settings," but not networks are available.

I can see the networks if I hit Ctrl+Alt+Delete, then click the wifi symbol. However, I need to change some setting on one network. It seems that doesn't work from there.

When I look at the status of my network, it says I'm disconnected, although I am browsing the web right now.

I am on an acer Model # V3-572G-70TA using Windows 10 Home and a Qualcomm Atheros AR5BWB222 wireless network adapter.

Please let me know if you have any ideas how to solve this Happy

Discussion is locked

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Answer
So far, saw that one time.
May 4, 2017 12:33PM PDT

The WiFi driver was out of date. Had to go get it from the laptop's maker. Folk are trying to let Microsoft find drivers and so far, great when it works.

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Answer
This May Sound Strange, But Have You Tried Running Chkdsk?
May 4, 2017 7:24PM PDT

It seems as though the Windows 10 "upgrade" process may not install all the files correctly, or maybe they're damaged, or maybe something else, but running Chkdsk has fixed quite a few of these minor glitches. Try running Chkdsk in "repair" mode to find any damaged files/indexes and correct them. Start by opening a command prompt as an admin. RIGHT click on the Start button, choose "Command Prompt (Admin). (Or type "Command" in the search line, then RIGHT click on the "Command Prompt" listing at the top, choose "Run as admin".) Once there, type chkdsk /f /r /x, leaving the appropriate spaces between the letters as shown, then press the Enter key. You should see a note that it can't be run till a restart is done, type "Y" for yes, then press the Enter key again. Close the command prompt and restart the computer. Chkdsk will run upon restart and will take quite a while to finish.. Don't panic when the progress bar stays at 10% for a long time. It's fairly normal and the Chkdsk process may take a couple of hours.

When it's finished, it will boot to your normal startup/lock screen and you can login normally and then see if things are working correctly again.

Hope this helps.

Grif