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Question

Windows 10 keyboard

Apr 4, 2019 8:38AM PDT

Hello. My son has given me a Samsung RV510 second hand laptop with windows 10 home. The keyboard is a mystery to me as some keys don't do as they are told? For instance to insert @ into an email I have to press the caps lock and the inverted comma key " and vice versa. Several other keys also behave weirdly. I have set the system to QWERTY UK but to no avail. Can anyone help me with this mystery please? many thanks.

Discussion is locked

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Answer
Shift comma key for @ sounds correct.
Apr 4, 2019 8:59AM PDT

Post was last edited on April 4, 2019 9:00 AM PDT

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More help needed
Apr 5, 2019 2:38AM PDT

Thanks for the replies. Shift plus @ prints as " and vice versa and a number of other keys have the same quirky problem. As far as I can see from the computer, the original installation language was American and the keyboard language was English UK QWERTY. The forum helped me to alter the install language to UK but this hasn't solved the problem. The keyboard is confirmed as QWERTY but obviously isn't? Can you help? Thanks.

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More help.
Apr 5, 2019 3:42AM PDT

Further to my earlier email I have compared my laptop keyboard against another QWERT keyboard and have discovered that the keyboard layout itself is not standard QWERTY as a few keys (as mentioned earlier) are in different places i.e. the keys are labelled wrong but the result is correct. For example the @2 key prints as "2 and vice versa. Can individual keys be uplifted and transposed? Hope someone can help. Thanks.

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What you need to look at a know
Apr 5, 2019 9:09AM PDT

Is QWERTY comes in many flavors. My bet is you have the US version and by setting it to the UK keyboard what is happening is correct. Change it back to the US keyboard and test.

If you feel you want to make your own keyboard look up SHARPKEYS.

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Job Done
Apr 6, 2019 4:26AM PDT

Many thanks for the help. Your suggestion to switch to US format has solved the problem. Thanks again.
A grateful Nerd