Windows 10 keyboard selection stuck

Jul 31, 2015 9:24AM PDT

Hello everyone
I was installing win10 on my pc with media create and got to the screen where it asks you for the keyboard layout.The computer does not respond and the hdd light stops blinking.When I kill the power and reboot, the computer loads properly into windows 7 desktop then says that windows 10 could not be installed and says this:
Error 0xC1900101-0x20017
The installation failed in the SAFE_OS phase with an error during BOOT operation.

IDK what to do please respond ASAP

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Reply to: Windows 10 keyboard selection stuck
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It appears there are priors on that one.
Jul 31, 2015 9:30AM PDT
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Aug 1, 2015 7:58PM PDT

What do you mean?Should I place drive c primary lowest numbered drive?

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Does it apply or not?
Aug 2, 2015 9:27AM PDT

There are too many prior discussions but if you don't have C on the lowest numbered SATA port well, I can imagine many problems. Drive letters are assigned as the OS boots and since those letters move around as each OS boots, by having it not in the spot Microsoft expected it to be, boom.

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Aug 2, 2015 12:46PM PDT

Should I do a clean install,many people say that drivers are the problem because the keyboard wont work

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You can't clean install 'till you've done an upgrade
Aug 2, 2015 12:56PM PDT

MS won't let you activate a clean install unless you first do an upgrade. It will let you do the clean install but then it won't activate unless you've first done the upgrade. Regarding drivers you should check with your manufacturer to see if there's a problem. You should also make a full system backup prior to making any change to your system, especially a new OS.
Good luck.

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Aug 2, 2015 2:00PM PDT

Cant you get the iso,boot off of it and do it from there only wiping the system.

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If and only if you've done the upgrade on that PC
Aug 2, 2015 2:44PM PDT
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Ok then
Aug 2, 2015 5:13PM PDT

Ok but what should i finally do to have win10 on my computer?Without the keyboard problems and the error message??????

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You should always check w/manufacturer first
Aug 2, 2015 5:29PM PDT

Since you haven't said what make and model computer you have, all I can tell you is that my dog broke my crystal ball. Confused

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My system
Aug 2, 2015 7:32PM PDT

It is actually a hand made system........But I am running:
AMD Athlon 64 3500+
Phoenix-Award BIOS v6.00PG
Direct X 11
Windows 7 Home Premium
ATI Radeon HD 4600 Series Graphics Card

Im starting to think that it is the wireless keyboard. Would it respond if I used a wired PS/2 keyboard because drivers aren't loaded yet.........but that doesnt solve the hdd light........

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Aug 2, 2015 7:35PM PDT

Would updating the BIOS help?

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I've installed on 2
Jul 31, 2015 11:15AM PDT

machines and haven't been asked about a keyboard layout.

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Me neither.
Jul 31, 2015 1:36PM PDT

Just upgraded win7 a little while ago. 10 looks just like 8.1 to me.

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(NT) maybe a clean install.
Jul 31, 2015 1:38PM PDT
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Aug 1, 2015 8:05PM PDT

Do you think that would solve the problem?

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Aug 1, 2015 8:05PM PDT

Thats weird?

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It is
Aug 1, 2015 8:04PM PDT

the first thing after booting,POST,and win10 logo. It askes for US keyboard style......

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try install from win 7
Aug 1, 2015 8:26PM PDT

boot to win7, insert the disk, there should be a box that asks if you want to run setup.exe. Click yes. It should start the install that way. If the dialogue box does not appear, click on the disk drive and open the win10 disk. you should see setup.exe. just click on it.

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Yeah but
Aug 2, 2015 12:52PM PDT

The keyboard still wont work then. I tried with windows update and the same problem happened,only without the code. Im thinking of doing a clean install to help the keyboard drivers.Wireless keyboard.......

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Win 10 setup keyboard stall solved
Aug 15, 2015 9:36AM PDT

When upgrading to Win 10 some see blue screen with keyboard options, but no input device works.
I solved it in this way.
First you download the upgrade with dark blue window, then it downloads upgrades and says - your PC will be restarted in a few minutes.
Then dark blue window closes and PC must restart.
Instead, you shut down PC manually - you will have few seconds.
When PC shuts down, enter BIOS settings, find the way (read other articles to know how) and disable Secure Boot, Fast Boot.
In boot priorities set Legacy in every line.
In my Lenovo G40-30 (same with G50-30) these options are seen only if you choose Optimized for Win8x64.
Then save settings and exit.
After that PC will continue setup of Win10 without freezing with blue keyboard selection screen.

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keyboard screen frozen
Feb 21, 2016 8:36PM PST

Have the same issue upgrading from win 7. Thought it might be the wireless keyboard not being recognized so I plugged in a usb keyboard. Didn't help. Saw the last post re: legacy bios settings and will give that a try.


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drive c?
Feb 21, 2016 8:37PM PST

BTW the post about drive C is nonsense.

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