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Question

Windows 10 Hung!

by Chapht / October 3, 2016 5:58 PM PDT

Recent and late patch of latest Windows 10 by Microsoft via online, my Windows hangs without enabling me to Sign In/ Login. It boosts successfully and hangs at the Sign-In screen without showing/ listing Credential Users’ icons for clicking and signing. It just flips repeatedly this screen with only the background graphical image and without any listed Users’ Sign-In icons as it did before.

Is there anyways that enable me to get in Windows 10 via Safe-Mode like the previous Windows XP by pressing certain F8 or F10 Key? Once get in Windows 10, I could roil back or delete certain software that are likely interfering the prompting the “Sign-In” icons.

Please help and share with me, Thanks!

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All Answers

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Answer
While there is a note about a patch that did that.
by R. Proffitt Forum moderator / October 3, 2016 6:30 PM PDT
In reply to: Windows 10 Hung!

In those cases you call Microsoft and ask for free support.

Your post is light on details. For example "Users experienced the freezing issue when they used two drives, putting their operating system on the primary drive and splitting app data onto a second drive"

Is that yours?

More ideas at http://www.makeuseof.com/tag/windows-10-freeze-computer-try/

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Windows 10 Freezing After latest Patching...
by Chapht / October 10, 2016 5:30 PM PDT

Hi R. Proffitt ,

Deeply appreciated for your prompt responding and replying my problem.

Indeed, I configured my PC Drive into several partitions during installation of Windows XP Pro Ed., and it was ungraded to Windows 7 Ultimate Ed. Therefore, Windows 10 Pro Ed. had been upgraded (via Online FREE upgrade) into Drive C, which is the primary drive, In other words, the Primary Drive is only reserved for Windows OS with 60GB hard drive space that is more than sufficient enough for only Windows OS. All other application software, such as Office Suite, Visual Studio 2010 and any other software, were being installed at Drive D partition.

If the partitions of the hard drive that likely causing freezing or crashing, that would be shameful to Microsoft.

Do you think by creating a Rescue Disk via another PC running the same Windows 10 Pro Ed. would help? Unsure Windows 10 does have the feature of Rescue Disk with supports as before in those previous versions of Windows. How about Recuse Disk created in Windows 8.1 Pro Ed. at "Lenovo Think Pad" Notebook could do the same as in any other PC platform??

Calling for Microsoft for Free Supports is a nightmare with long waiting, sometimes over an hour, on phone line, if there is email for contact that would be great. Do you know and have email address of Microsoft Technical Supports?

Thanks

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Sorry but you seem to be in an unsupported area.
by R. Proffitt Forum moderator / October 10, 2016 6:34 PM PDT

I can't guess why all those OSes and partitions but if there's a lesson I learned over the years is to keep it simple.

For our office we have one and only one last XP machine (soon will be 2 as I will fix the backup laptop for this.) These are strictly for a legacy product support which we get paid for that support. If it wasn't for that, we would wipe the machine, install a modern Linux and pass them to a student.

TL;DR. You'll have to move to a plain setup to get Microsoft to fix it.

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About email.
by R. Proffitt Forum moderator / October 10, 2016 6:35 PM PDT

I've yet to use that system. The rare times we needed it we hit microsoft.com, found our country support number and had the plastic at the ready. (this does cost!)

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