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Question

Windows 10 has crashed

Jan 8, 2016 1:51PM PST

Freaking windows 10 has frozen. I can login into my Computer that's it. After that it stays blank, nothing on the bottom just blank. Tried restarting without closing it down properly because I can't. This usually puts it into repair mode after 2 times but of course it is not working. Just goes back to normal (blank screen). There is a security app that pops up. But only the top link appears then I get the black background with . Can anybody help me.

Discussion is locked

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Answer
I take it you don't have a full system backup.
Jan 8, 2016 2:06PM PST

When you've gotten your system back like you want it, I urge you to get yourself an external hard drive and a good 3rd party backup program. You can set it up to do everything automagically at the time and frequency of your choice. 1 TB external hard drives are about $50 these days and a really good FREE backup program is the Easeus Todo Backup Free. That can save you a lot of time and frustration the next time something like this happens. Sooner or later it happens to all computers for one reason or another.

Good luck.

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Answer
What is this security app?
Jan 8, 2016 2:11PM PST

Many were fake or just incompatible. I often find a boot to safe mode is where I can eject the failed app.