Windows 10 forum

Question

Windows 10 froze and now won't boot

I'll try and keep this short. Computer running fine. Then video freezes on computer. I try reboot to no avail. Take out everything other than C Drive (SSD). It booted once but never again. I've seen a million articles where MS update will brick the drive and cause this. I can put the drive in an external drive holder and can view all t he files and ran chkdsk and a bunch of tests and all come out fine. Put it back in base computer and still no go. It attempts repairs but no go and it will continuously loop around over and over. I am at the point of hitting the "Reset this computer" and it will reinstall windows but then the massive amount of apps I have loaded will all have to be reloaded. I have gone it and backed up everything I could find important but you know there is always something missed. I haven't found a good solution to this yet so checking this forum. Looking for last ditch save before Windows reset. PS:I believe it is set up as UEFI as there is no bootmgr there. I did try and go back to previous version thru restore but no help.

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All Answers

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Answer
The MS Update that caused a hang

In reply to: Windows 10 froze and now won't boot

Was over a year ago and so I doubt it's that.

Now that your files are safe can you boot your W10 install and repair media? If you don't have that you can create it and NO CD KEY is required. Read https://support.microsoft.com/en-us/help/15088/windows-10-create-installation-media

Once you have that you can boot that (varies with PC so I won't write much except FAST START might have to be disabled in the BIOS and the boot drive selected to boot your W10 stick.) Now you can try the repair offered by that stick.

If that fails you can explore other recovery options like EasyRE (see google.)

-> Remember, backups are not optional as PCs are not reliable enough to go without full backups. So the first thing we safeguard are our files. Now if you work from your PC like most do, then you keep a full backup ready to restore or at least a recovery kit with the W10 install+repair media and your apps and files.

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Last ditch effort

In reply to: The MS Update that caused a hang

Yep, I was going to try the jump drive as my last ditch effort here just to see if it will work. I'll surf over to the link and d/l the ISO and see if it can salvage it and report here with results.

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ISO?

In reply to: Last ditch effort

I've never downloaded an ISO when making the W10 install and recovery media. Everytime I see folk download an ISO they seem to have trouble making the media so it can boot. Why not use the Media Creation Kit?

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ISO

In reply to: ISO?

I'm not exactly sure what's going to happen here. I'm already installing it on a USB drive. Clicked the link you supplied. 29% onto USB so it's going... but don't see any Media Creation Kit.

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No help

In reply to: ISO

Well it will boot into the repair portion of windows is all and I could already do that. The other option is to reinstall windows and I can do that and have it save files in the same troubleshooting link built in. So I guess I know where I'll be later on tonight.... reinstalling a load of apps and fixing settings, etc. ARGH!

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Sounds like...

In reply to: No help

you burned the ISO as a file. an ISO is an "image" which needs the creator tool to burn it to USB.
Dafydd.

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Tool

In reply to: Sounds like...

I downloaded the tool which then downloaded the ISO. It wasn't much. Just asked me where I wanted to download the file to.

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It sounds like the HDD/SSD OS is booting.

In reply to: Tool

On some PCs you have to disable the BIOS fastboot or whatever they call it so the USB stick can boot and you can get to the W10 repair tools there. Be aware these have worked when the W10 Repair (on the SSD or HDD) has not.

But I find folk struggle to make the W10 media then go and get an ISO and don't use a tool to make the stick or DVD from the ISO. This is why I just use the Media Creation Kit. Here's a google about about that:
https://www.google.com/search?client=firefox-b-1&q=Windows+10+Media+Creation+Tool.

Don't get the .ISO unless you are adept at what to do with those files.

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Uyup - thats it

In reply to: It sounds like the HDD/SSD OS is booting.

Yep, Mine did all those on the link. I chose to put it to USB. But it didn't do anything that my windows that isn't booting can do now. So it sounds like it is the end of the line on this. I'll just be checking to see if I can manage to get anymore files off the windows directory before I reset windows with letting it reinstall. I can only view the files using Easeus or the like software. I have it plugged in my new PC as a slave and it doesn't even show up.

Which brings me to that.... Maybe you know... It is a Crucial SSD but when I can see the drivers it sees it as a Seagate drive.... Maybe thats a problem.... maybe not.

Actually let me update that here... If I plug the SSD as a slave via an external enclosure it will see the files just fine.... both on my laptop and my main PC... But If I plug it in as the only drive (in the external enclosure) then it will not boot... (Not bootable) It is reading it as my enclosure has alight on it but it just won't boot to it.

So that brings me to two things.

1. Why will it not see it if it is plugged in directly to either of 3 working computers.

2. If the files are there why isn't it bootable.

3. Why is it seeing it as a Seagate? Bios sees it as a Crucial when it is plugged in directly to the board but as a Seagate when plugged in Externally.... Very weird.

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If you download an ISO

In reply to: Uyup - thats it

You admit you know what to do. It's never been (a) copy the ISO to the stick or DVD. (b) open the .ISO and copy the files to the stick or DVD.

And there is the issue of the BIOS and it's faststart or fastboot feature. When that's on, it may skip scanning for bootable drives and boot the Windows 10 on HDD or SSD. Really annoying but the price we pay for faster booting.

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Yep

In reply to: If you download an ISO

No kidding. But at least I kn ow I can get all files off if plugged in via USB.... Doing some web scouring to see if this has happened to anyone and what was done about it... It will get to a point where I just say screw it and do the reload.

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Getting files out.

In reply to: Yep

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