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Question

Windows 10 flashing screen issue on boot

Having an issue with a Windows 10 laptop, the screen is flashing black an white on startup. Video of the issue at https://youtu.be/SJAbp3lJj6k (note: Moderator corrected link with edit)

It appears to be stuck on the home screen as you can something catch it for a split second but then it's just flashing black and white.

The screen doesn't appear to be faulty because when we toggle the screen with fn + f8 the options appear perfectly fine.

Post was last edited on June 15, 2016 2:08 PM PDT

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All Answers

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Answer
Looks like it's in that setup mode for projector.

In reply to: Windows 10 flashing screen issue on boot

Your post is lacking details such as if you tried the Windows Reset where apps and files remain or if this is an upgrade that the owner didn't know about checking for drivers and apps like we've done for decades.

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Not in projector mode

In reply to: Looks like it's in that setup mode for projector.

It's not in projector mode, I've just triggered that with fn+f8 to illustrate that the screen isn't completely faulty as I mentioned in the last paragraph.

This was upgraded to Windows 10 when the free upgrade became available months ago and has been fine until now.

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Given little to work with

In reply to: Not in projector mode

Use a system restore point or reset.

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What other details would you like?

In reply to: Given little to work with

I cannot do this as as mentioned it is stuck at the home screen so I cannot restore, the computer is not usable.

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Then I have to give the go ahead to a full reset.

In reply to: What other details would you like?

As everyone knows their files are settings are unsafe on a Windows PC we all backup.

I take it the machine's maker support is stumped too so next step is a full reset.

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