Computer Help forum

Question

Windows 10 file explorer closes randomly..

by aburns12 / February 23, 2016 6:20 AM PST

I have a custom pc that I built two years ago. I upgraded to Windows 10 a few months a go but only recently discovered this problem. Sometimes when I open a file explorer window, after a little while, it will close, my background go black briefly, and the files on my desktop will get rearranged.. Whats going on??

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All Answers

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Answer
Years pass. Long ago
by R. Proffitt Forum moderator / February 23, 2016 9:41 AM PST

I found this to happen long ago when there was an image File Explorer could not handle. I lucked into a trip to an ODM seminar at Microsoft and brought the file that caused File Explorer to exit with me,. I learned a valuable lesson about Microsoft that day. Here's what I was told about the issue.

"Don't do that."

So there it is. Microsoft doesn't consider this a bug. And finding out what video or image or other file it is, is not that fun either.

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Thanks
by aburns12 / February 23, 2016 11:55 AM PST
In reply to: Years pass. Long ago

Why I love Microsoft..... Thanks for the advice though!

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Answer
Windows 10 file explorer closes reforms
by Raghu Vohra / February 23, 2016 11:40 PM PST

I resolved the problem by disabling both Microsoft Sign in and UsoSvc services.

The UsoSvc is a service which is used by organizations to install software without having the user login to do it. I did not need it so I disabled it.

Since then my file explorer is really fast and it never crashed again.

Irrelevant link removed by moderator.

Post was last edited on February 24, 2016 12:05 AM PST

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