If Device Manager shows the drive, Windows recognizes it. Did you check that? Did you see a yellow exclamation mark next to it? Then it's a driver issue or a settings issue (for example, the upper and lower filter in the registry).

But maybe the hardware of the drive is defective. Or maybe the maybe the heads need to be cleaned. Or may maybe this CD is an old one, that you burned long ago and degraded so much that it can't be read any more.

First try this disc in another drive on another PC, then try a standard retail CD or DVD to see if can be read (note: Windows 10 doesn't natively play DVD's, but your should be able to see the files on it in File Explorer.
If the drive is defective, replace it or use an external drive.