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General discussion

Windows 10 does not play WMV video files

Oct 3, 2015 5:42AM PDT

Hi

Having recently updated to Windows 10, I am astonished (annoyed) to discover Windows 10 does not play WMV video files, particularly those created using Windows Movie Maker. There doesn't seem to be very much advice on this on the net and the following is short list of the tried and failed suggestions:
• Turning on/off WMP through Control Panel>Programs>Programs & Features>Turn Windows Feature On or Off.

• Repeating the above then restarting my laptop twice, after which running sfc/scannow at the Command Prompt.
• Disabling / enabling "Turn on DirectX Video Acceleration for WMV files" in WMP Options.
• Troubleshooting Fix via Control Panel>All Control Panel Items>Troubleshooting>All Categories>Windows Media Player Settings - this just returns the message "Configuration settings might be set incorrectly" - but doesn't expand on what settings are wrong.

I also came across this "FIX: Updade to enable DirectX Video Acceleration (DXVA) of Windows Media Video content in Windows Media 10" at http://windows.microsoft.com/en-gb/windows-10/support.

However after downloading the 'fix' (Download the WindowsMedia10-KB888656-x86-Global-ENU.exe package now.) it doesn't install - instead I get the error message "Not enough storage is available to process this command".

I appreciate that there are third party free WMV players available, but I liked WMP and cannot understand why it won't work on Windows 10. Any suggestions will be much appreciated.

Thanks

George

Discussion is locked

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There are priors on this
Oct 3, 2015 7:35AM PDT

And none will be acceptable to you. Only Microsoft can fix or replace WMP. All I've been able to do is use VLC Player for such playback.

As there are prior discussions about WMP, I'll pause here.

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I don't know why yours don't work, but...
Oct 4, 2015 7:07PM PDT

mine played ok. However, the video file that I use has a .avi extension, don't know if that makes any difference.