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General discussion

Windows 10 BSOD, RedSOD and BlackSOD, oh my, I need help!

Jul 12, 2019 4:37PM PDT

So . . . over the last few weeks I've experienced the Blue Screen of Death multiple times; and the RedSoD; and the BlackSod. No warning, just an apologetic message about a "difficulty" and an "Unexpected Store Exception" or a "Kernel Data Inpage Error" (which as far as I am concerned might mean exactly the same thing; but then I only speak English) and "We need to restart", etc. And sometimes not even that. I am frequently instructed to run the Hard Disk Check - and, short or long, it passes the test every time.

Over the same period I have been given more Windows 10 64-bit updates for my HP Envy than you can shake a stick at - and when these started I was obscurely grateful, thinking that Microsoft had noticed and identified the problem - surely a software problem rather than my hardware? - and now the problem would stop. It didn't.

I can't be the only one to suffer, can I? Is there any word from on high? Or word of comfort from down below? Or do I just need a new rubber band? It can't be the fault of the hamster in the treadmill because he looks just fine... Any advice on where to start or how to troubleshoot these issues? Thank you!

--Submitted by Phil W. from UK

Post was last edited on July 12, 2019 4:38 PM PDT

Discussion is locked

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Time to Check Drivers
Jul 20, 2019 1:04PM PDT

MS doesn't always have the latest drivers because those are really the responsibility of people who make the hardware. Now would be a good time to go to the OEM site (Dell, HP, Lenovo, etc.) and find their support page and get the latest drivers for YOUR make and model. If you've added hardware, don't forget to visit their site for the latest drivers for that too. Could be a video driver??

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My last BSOD (Blue)
Jul 20, 2019 9:04AM PDT

My last BSOD was on a Lenovo W7 Desktop many years ago and was due to a driver that needed an update. As usual, Windows did not point to that, but found it anyhow. It is a frustrating experience to get something like that and not have any information from Microsoft on how to fix it. W10 has it's own problems, but for me, not the infamous BSOD. Basically my current version of Windows is 1809 and no System killing flaws.