I would like to add that she dropped the damned thing right before it started doing this! It was a short drop but the laptop was working great before this and the first time she booted it up after the fall it was unusable and blue screened
My mom is planning on taking her computer to the geek squad at Best Buy and paying an estimated $150 to fix a blue screen. Im trying to see if this is something we can do ourselves. It's a Samsung laptop running Windows 10. It starts up painfully slow and within minutes it's so slow you can't do anything. Then it freezes and seconds later displays a BSOD with the error code DPC Watchdog Violation. Another time it displayed IRQL NOT LESS OR EQUAL. Starting the laptop in safe mode results in a permanent black screen. It's impossible to get on and attempt to update anything because it's so slow and will freeze again before anything can be done. Is there anything that can be done?