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Question

Windows 10 blocks whole Wi-Fi network

Mar 10, 2017 6:28AM PST

Hi everyone!

Please help me to solve next issue with my Win10:

1) my laptop configuration is next: http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c03375765
It is HP envy sleekbook 6-1058er

2) Windows 10 was installed from scratch ( it was not installed over other windows version)
all drivers are OK ( some drivers were used from Win8 due there are no drivers for Win10 for this laptop), there is no un-recognized devices in device manager.

initially, all worked fine but two months ago ( probably after some windows updates ) problems with wi-fi starts:

3) any web-page opens very-very-very slowly ( for different browsers), there are problems in skype/viber connectivity
4) if wi-fi is turned on my laptop any other devices (phone, tab, etc) are not able to connect to the wi-fi network. if wi-fi is turned off my laptop all other devices work with wifi very well. I even cannot open router administration web-page from my notebook ...
5) WireShark doesn't show any strange traffic from my laptop

I don't know how to solve this issue, even think to move to Ubuntu

Discussion is locked

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Answer
Usually some issue with the WiFi card or stick.
Mar 10, 2017 6:36AM PST

Time to disable what's in there and re-test with another USB WiFi stick.

This is not an offer to diagnose a 20 buck WiFi card. At the shop we see this once in a while and the clients often want to dive into to it to find out why. We don't. Just rip it out and install a new card or stick.

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Answer
It Looks Like Win10 Isn't Supported On That Computer
Mar 10, 2017 5:28PM PST

A quick check for drivers for your computer indicates that complete Windows 10 drivers aren't available from the maker. Here's the link:

http://support.hp.com/us-en/drivers/selfservice/hp-envy-sleekbook-6-1000/5269347/model/5276483#Z7_3054ICK0K8UDA0AQC11TA930O2

So... although there may be drivers listed in "Device Manager", it doesn't necessarily mean they are correct. The Windows 8 drivers simply may not be doing the job. And in some cases, if Windows 10 installed their version of a default driver, that may not work as expected either. Here, I checked my HP computers BEFORE upgrading to Windows 10 and in a couple of cases, chose not to do so.

That said, in some cases, it may be possible to find correctly functioning drivers by visiting the device manufacturer's website and see if they have updated drivers for your machine. In your case, I'd certainly check the Intel site for updated chipset/motherboard drivers, plus BIOS updates, making sure your BIOS version is the most recent, and especially check the wifi internet adapter's website for possible updates to your internet adapter. And if your only problem is with the wifi issue, following Bob's advice above, to purchase and inexpensive USB wifi dongle, seems prudent.

Hope this helps.

Grif

Post was last edited on March 10, 2017 5:30 PM PST