Computer Help forum

Question

Windows 10 Appearance Problem in ROG G552vw???

by Steined / March 19, 2017 10:55 AM PDT

Hi. I recently bought an Asus ROG GL552vw Laptop.I tried to install in both Legacy and UEFI mode.But there is a problem in appearance of
some programs windows.
In UEFI mode the problem exists from beginning of installation even before installing Intel VGA driver,But in Legacy
mode the problem occurs after installing Intel VGA driver.
Some of appearance problems are:
1-Texts are closer together or upon nearby ones.
2-Splash screens are very small.
3-Some programs menu are different in fonts.
5-Radio buttons and Checkboxes are very small.
And all Windows Titles color are darkest than usual.

I changed the resolution and updated to the latest drivers but nothing changed.
How to solve???

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All Answers

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Answer
I would do a factory restore
by itsdigger / March 19, 2017 11:06 AM PDT

or contact Asus . It sounds like you have a driver problem to me .

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Drivers didn't help
by Steined / March 19, 2017 1:49 PM PDT

I tried to install latest drivers by DriverRiver but didn't help.

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wrong driver
by James Denison / March 19, 2017 2:35 PM PDT
In reply to: Drivers didn't help

perhaps you installed the wrong driver.

Another with similar install problem.

https://www.youtube.com/watch?v=x6YHlriJKto

Have you installed the "Intel INF update driver"? It's at ASUS under "Chip" area. It might be necessary to read the INF file for the driver installation properly.

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960
by Steined / March 19, 2017 4:29 PM PDT
In reply to: 950 or 960?

Nvidia GTX 960M

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Install the latest drivers did not help
by Steined / March 19, 2017 4:27 PM PDT
In reply to: wrong driver

I updated all Drivers by DriverRiver and nothing changed.

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Answer
I'd use the factory restore media.
by R. Proffitt Forum moderator / March 19, 2017 11:34 AM PDT
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factory restore media
by Steined / March 19, 2017 1:51 PM PDT

There is no factory restore media with laptop.Where can I download??

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You can't it seems.
by R. Proffitt Forum moderator / March 19, 2017 2:46 PM PDT
In reply to: factory restore media

You would make it when new or order it.

No laptops come with restore media and haven't for years. It's up to us to create those along with backups. This is our choice.

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You mean HDD Image
by Steined / March 19, 2017 4:32 PM PDT
In reply to: You can't it seems.

You mean HDD image that I could restore.The problem is it was my first installation of Windows on this Laptop and problem existed from beginning in UEFI Mode.But in Lagace BIOS Mode it occurs after installing Intel VGA Driver.

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You mean HDD Image
by Steined / March 19, 2017 4:32 PM PDT
In reply to: You can't it seems.

You mean HDD image that I could restore.The problem is it was my first installation of Windows on this Laptop and problem existed from beginning in UEFI Mode.But in Lagace BIOS Mode it occurs after installing Intel VGA Driver.

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I found a Solution
by Steined / March 19, 2017 4:38 PM PDT
In reply to: You can't it seems.

The problam was due to High Reslolution of Display.
Finally I found a solution for this issue in this way:()
1-Using a tool called [Windows 10 DPI Fix] to enable [Windows 8 DPI Scaling] with 125% scale.
2-Change resolution to 1920x1080
Now everything looks normal.
But it's not really a solution because I can't use Maxmium Resolution that is 3840x2160.

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Why?
by R. Proffitt Forum moderator / March 19, 2017 4:47 PM PDT
In reply to: I found a Solution

The ROG I know is only 1080. If you set it higher, it should wig out.

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Maximum is 3840x2160
by Steined / March 19, 2017 5:15 PM PDT
In reply to: Why?

Maximum resolution in Intel VGA Control Panel is 3840x2160.It's optimal and default.
When I change to another resolution Windows shows a tooltip that Optimal resolution is 3840x2160.Even when I change to 1920x1080 without using the tiny tool that I mentioned before the problem still exists.After go back to Windows 8 DPI Scaling with 125% scaling the problem solves.

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Sorry but
by R. Proffitt Forum moderator / March 20, 2017 8:37 AM PDT
In reply to: Maximum is 3840x2160

The model I linked to is only a 1080p screen. Care to share the full model number?

As to W8, your story is incomplete. That is, incomplete story and model number. I can't guess you have some unusual model with UHD screen and W8.

But all that does not matter. You need the maker to tell you how to install drivers after W10. It's not automatic and since I found no document on that, you must ask.

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Specifications
by Steined / March 21, 2017 7:04 PM PDT
In reply to: Sorry but

Well.I searched the net for this model but the specifications does not match and can't refer to a link.But the specifications in details is:

CPU Type: QuadCore Intel Core i7-6700HQ, 3500 MHz (35 x 100)
Motherboard Name: Asus ROG GL552VW Series Notebook
Motherboard Chipset: Intel Sunrise Point HM170, Intel Skylake-H
Video Adapter: Intel(R) HD Graphics 530 (3 GB)
NVIDIA Geforce GTX 960M
Monitor: LG Philips LP156UD1-SPB1 [15.6" LCD]
System Memory: 16279 MB (DDR4-2400 DDR4 SDRAM)
SSD Drive: SAMSUNG MZVPV256HDGL-00000 (256 GB, PCI-E 3.0 x4)
HDD: ST2000LM003 HN-M201RAD (2 TB, 5400 RPM, SATA-III)
Audio Adapter: Conexant CX20751/2 @ Intel Sunrise Point PCH - High Definition Audio Controller

This is what AIDA64 gives me.

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That's the series.
by R. Proffitt Forum moderator / March 21, 2017 9:37 PM PDT
In reply to: Specifications

Anyhow the panel is indeed UHD. Ask Asus for the Windows 10 install procedure. Here I must use the factory restore media because Asus didn't document the install routing.

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Latest Driver
by Steined / March 22, 2017 9:55 AM PDT
In reply to: That's the series.

I finally installed latest driver from Intel website manually by browsing to inf file.The change that happened is the Scaling option is now available and I can switch between Scaling modes in Windows 10.
In 125% scaling mode and Resolution 1920x1080 everything is normal.
In 200% scaling mode and Resolution 3840x2160 all programs except one looks normal.
Anyway thanks all for suggestions and guide.

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Asus
by R. Proffitt Forum moderator / March 22, 2017 10:07 AM PDT
In reply to: Latest Driver

Makers should document clean Windows install procedures but don't.

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I forgot to say
by Steined / March 21, 2017 7:09 PM PDT
In reply to: Sorry but

I forgot to say the Intel VGA driver from ASUS main website that I have downloaded can't be installed.It encounters an error that says it is not validated for this machine.
But the driver downloaded by updating in Device Manager has not any problem.

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