Question

Windows 10

Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB3201845) - Error 0x80070002
It has failed to install 6 times.
How do I remove the failed installs? Sad
Then what should I do?

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Answer
I'm going with no.

I let them be and give it time to resolve. Like a month before I look again at these.

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Answer
This Has Worked For Me On Some Computers

First, visit the Microsoft Update Catalog at the link below:

https://www.catalog.update.microsoft.com/Home.aspx

Once there, type KB3201845 in the "Search" line, click "Search", then download the CORRECT full offline installer for the Cumulative Update to your desktop. (For example, if your machine is version 1607 and 64 bit, be sure to download that particular file.) It's REALLY large file, about 1 GB, so give it some time to download. Once the full offline installer is on your desktop then use File Explorer on your computer to open the C:\Windows\SoftwareDistribution\Download folder and delete all things inside the "Download" folder. (Don't delete the actual "Download" folder, just all the files and folders inside.) This should remove information about the failed installations of the update.

Once that's done, then double click on the offline installer on your desktop and let it update the computer.

Hope this helps.

Grif

Post was last edited on December 17, 2016 12:23 PM PST

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