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Window 7 not installing

by dandred / July 27, 2011 11:34 PM PDT

Right, I've been running windows 7 for about a year and half so I want to re-install just to keep my computer running fresh..........

I've changed the boot menu to boot from disk in my BIOS, then I get the message, "press any key to boot from disk" next windows starts loading files, and then it takes my to a pale blue windowed themed screen with no icons and just a huge mouse arrow which I can move........

How can I get to screen that will ask my if I want to install windows?
What am I doing wrong?

This is a genuine windows DVD.

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All Answers

Best Answer chosen by dandred

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Are You Sure You've Got The BIOS Boot Order Correct?
by Grif Thomas Forum moderator / July 28, 2011 3:27 AM PDT

You don't want it to "boot from disc". You want it to "boot from DVD/CD drive". The DVD/CD drive may have a slightly different name in the BIOS but you should be able to determine that the DVD/CD drive boots FIRST in the order. "Boot from disc" is usually referring to booting from the hard drive.. On some computers, I've had to move the hard drive boot to the LAST of all the ordered items, making the DVD/CD drive First, second, then making the hard drive last.. It forces the system to look for the DVD/CD drive more than once.

Just confirming you have the settings correct..

Hope this helps.


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(NT) No, not so simple
by dandred / July 28, 2011 4:18 AM PDT
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BIOS is correct, the firs priority is the cd/dvd drive
by dandred / July 28, 2011 4:31 AM PDT

I disabled all other boot options.

It should just go from boot from disk(cd/dvd) to windows set up, but it doesn't.....

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In Such Cases Here...
by Grif Thomas Forum moderator / July 28, 2011 4:45 AM PDT

You're not doing anything wrong.. (To confirm, see the Microsoft instructions in the link below for performing the new install. Select the "Using the custom installation option and formatting the hard disc" link in the lower part of the page.):

In your case, it's usually a problem with the DVD/CD drive failing to read the disc correctly, or the disc being bad. It's the reason we always make a backup copy of the disc and we always have an extra DVD drive to swap in for testing. Try using a separate DVD burner and burn a copy of the installation DVD.. Sometimes, you can get the drive to read a second disc when it wouldn't read the original.. No guarantees, but worth a shot.

Hope this helps.


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