Windows 7 forum

Question

Win7 crash which seems like factory reset, why/how to avoid

Hello i m new here,
i m taking care of around 10 mostly win 7 PCs in a small company.
I just had a weird win 7 crash on 2 of them:
Out of the blue seemly a factory reset (waaaah my programs) but only from the Grafic Settings and the start menu, task bar and such settings. Programs are still there when you look abit for them. One PC was fixed by rebooting, the 2nd PC is still in that weird state, file extentions have to be linked again, grafic setting have to be fixed ...
my collegue with that PC is mainly using an old ms office 1997 (mainly with access) and a Adobe Creative Cloud 2018. I have 3 more PC with that setup i m worried now that i ll spend the rest of the day fixing those PCs.

Did anyone else have that issue?
Can i avoid it?

Kind regards
Tanja

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All Answers

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Answer
Issue.....no

In reply to: Win7 crash which seems like factory reset, why/how to avoid

No backups?
No install media for these programs?

Do you know how to check the health of the disk?

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indeed not an issue, just annoying

In reply to: Issue.....no

i think it was related to windows updates or office updates
i wanted to know if someone else had the problem and if i can avoid them... but meh
i went from PC to PC and "fixed" the issue...
alot of wasted time
yea i have backups, just if you didnt lose anything no backup is needed right?

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Backup

In reply to: indeed not an issue, just annoying

As long as you can fix the problem no backup is needed to recover.

Anytime msft sends you updates there is always the chance something will turn up busted.

I just delay the update for a week or so and give things time to settle down.

When I'm ready to update I make a full system backup first and then apply the update.

If something comes up busted and I can't fix it I just spin in my backup and I'm back in business.

I do not allow msft to feed me drivers.

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Answer
In a company? Good news.

In reply to: Win7 crash which seems like factory reset, why/how to avoid

Companies know to backup images of the PCs so they can be put back into operation in the event of a HDD failure. Also, companies have "Disaster Plans." The disaster plan is used when the machine is toast, either by loss, fire or flood.

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well thx for nothing

In reply to: In a company? Good news.

i was just asking how i can avoid the reset... or what ever it is..
i did not lose anything but the silly basic window setting on those PC which were affected
it is just annoying
and yea i have backups and disasterplan
but thanks anyway

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How to avoid a reset was in my reply.

In reply to: well thx for nothing

It was the full image backup, That's not a reset it's often called "spin in your backup."

Just did one last month. It took about 20 minutes to restore a blown system (bad HDD) to it's new SSD.

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it wasnt a real reset

In reply to: How to avoid a reset was in my reply.

it jsut looked like a reset but it wasnt a real one..
windows... always confusing... always up for a surprise
not data lost.. just a confused and anxious user and alot of work for me

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Do you know what that sounds like?

In reply to: it wasnt a real reset

That sounds like a corrupt profile. Google "Windows Corrupt Profile" for many discussions.

Or the user logged in to another account or Windows is using a Temporary Profile.

These problems are deep and I can't write at length about them as this text box is too small and I can't spend that much time duplicating prior discussions so I have to leave you to research the corrupt profile and "Windows is using a temporary profile" on google.


At least we covered how to avoid a full meltdown.

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Answer
related to windows updates or ms office 97 updates

In reply to: Win7 crash which seems like factory reset, why/how to avoid

all that happend is that startmenu and task bar got reset
i m still not sure what exactly caused it but it happend on more than 2 PC

it seems it cant be avoided

fix: put programs in the taskbar and start menu again..

-.-

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Can your operating system be affected by something?

In reply to: related to windows updates or ms office 97 updates

To solve that problem quickly, it is best to install it again

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not the system, only task bar and start menü

In reply to: Can your operating system be affected by something?

turned out that we didn't really lose anything nor anything or anything was damanged

only taskbar and startmenu completly reset which led to panic of the user (my programs!! my files!) and me puting every shortcut back by hand lol

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Office 97 No Longer Gets Updates. So It's Not That..

In reply to: related to windows updates or ms office 97 updates

I know this isn't much help, but if Office 97 has been on a machine for any length of time, then all the updates will have been installed long ago. It's no longer supported on Windows.

Hope this helps.

Grif

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yea... about that... office 97

In reply to: Office 97 No Longer Gets Updates. So It's Not That..

that painfull old office 97 is a thorn in my eye, abut i have to support it even tho microsoft doesn't anymore.. i hope i can change that soon

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