Resolved Question

Win 8 installation error

I have purchased a new SATA drive and when I try to run win 8 setup i get an error message '0x80300002', what does this mean and how do I get around it?

Discussion is locked

8-bit has chosen the best answer to their question. View answer
Reply to: Win 8 installation error
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: Win 8 installation error
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

Best Answer

- Collapse -
"New" or "Refurbished"?
- Collapse -
Tell me more about "run win 8 setup".

Here I have never run the windows 8 setup.exe but use the bootable DVD or USB with Windows 8's installer on it. AKA install media but not usually stated as "run win 8 setup" so I wonder what you are doing.

- Collapse -

In booting up with the win 8 setup disk. It's been a while since I've had to reinstall but I'm sure I have to format the disk first don't I? The HD is brand new and straight out of the box.

- Collapse -

In decades since about Windows NT and XP I have never formatted the drive prior to install. Formatting the drive was more of a thing prior to XP and NT.

For W8 we want a blank drive so to not confuse or trip up Microsoft's OS installer.

If you did partition or format prior to install consider booting up GPARTED (what it is, use is all over the web) to delete what's on this new drive.

- Collapse -
Drive setup

I haven't done anything to the drive as yet. Considering it might be faulty? Perhaps I should return it?

- Collapse -

I tried setup again and got some different messages. One was 0x80070017 and the other said 'Partition is too small. Make size at least 8501mb or select another drive.

- Collapse -
Again I ask;

"New" or "Refurbished"? Often what is sold as refurbished is actually "used" drive which just had SMART values removed.

Somehow this "New" drive has a partition on it. A "new" drive shouldn't come that way.

I would boot to a LIVE DVD of Linux (Mint, Ubuntu) and open the "home" which gives a file manager, so you can mount the drive, see what's on it. If nothing seen or won't mount, make sure it's unmounted, then open GParted to take a look at it.

It may also indicate the media your installation setup files are on is itself damaged.

Post was last edited on August 21, 2019 2:28 PM PDT

- Collapse -

Checked the company's listing and no mention of it being used or refurbished so assumed new.

- Collapse -
can we have the link?

I'm guessing "assumed" mean it didn't actually say "new".

- Collapse -
So why not make it empty?

All skill levels arrive here. I use GPARTED because it can handle a lot more that the Windows installer. But the install screens there is often an option to manually delete partitions to get the drive blank which is what we want for a new install.

Now there are such errors if the drive is not supported by the BIOS. Is this one of those new 12TB drives? You didn't tell and no link to the product page so that's left as another cause.

- Collapse -
Install error

Put your old hdd back in the machine and boot it up.
Connect the new hdd via usb.
Open computer management to the section where you can see the partitions on both hdds.
If there are any partitions on the new hdd delete them.
Install the new hdd in the pc and remove old.
Now try to install w8.

- Collapse -

Finally had a new drive returned to me and Win 8 and everything else installed perfectly!

Thanks everyone, appreciated! Happy

CNET Forums

Forum Info