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General discussion

WIN 8.1 upgrade

Oct 19, 2013 11:49AM PDT

Hi,
I have a problem and a question.
I upgraded my desktop computer from 8.0 Pro to 8.1 Pro. After the upgrade, I used the computer for about a day. Then, I booted it up for the first time and it hung on me. It was on the OS splash screen. It showed the clock and date , but no mouse. And, the clock worked.

How do I go about reporting the problem? And, how can I get it fixed? I changed my mouse with another one. Still a problem. What else should I do?

B.

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