Go back to the supplied OS until the maker gives you an all clear they are ready for 8.1.
Bob
hi guys, I have encountered an error on my computer that I have just recently updated to windows 8.1. When I am booting up my computer, I encounter an error that tells me that Your pc has ran into a problem and has to restart, we are collecting information and will attempt to fix the problem. After this message is shown, it will take me to an automatic repair screen where the pc will just shut off.
This is really becoming a problem as I have several important documents on it that I need to submit.
has anyone else encountered this error? All the solutions I have seen so far have involved being able to access the PC and run CMD prompt and therefore will not work for me, as I cannot get pass the start up screen. Also, Shift + f8 does not seem to boot the computer into safe mode.
Oh, wiping the disk and re installing windows is one of my biggest options now, but I cannot get into safe mode so any advice on getting into safe mode from that error screen is very much welcome
If this will help, I am running an:
Acer Aspire V5-471PG
Intel Core i7-3517u CPU clocked at 1.8GHz
Nividia Geforce 620m 1gb

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