Windows 7 forum

Question

win 7 new install on wiped dell internal hard drive

by jgv_007 / June 18, 2015 5:56 PM PDT

I wiped clean an on dell laptop. when I installed win 7 on that hard drive it boots to win 7, but device manager shows many unknown devices. audio does not work or built in wifi is not working either???

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Answer
True.
by R. Proffitt Forum moderator / June 18, 2015 6:09 PM PDT

Not to duplicate the web but hit dell.com with your service tag to get the drivers and APPs!!!! Dell uses a QuickSet app to turn on wifi.

I know this is your first time but with some million posts about this issue, I'll keep this short.

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Answer
If you don't have the drivers, get them from Dell
by wpgwpg / June 18, 2015 6:12 PM PDT

Depending on age and model, you should be able to get the drivers from Dell. Alternatively you could get discs to restore to factory settings. So go to the Dell website and see what you can find. If the discs are available, they will probably charge you a small fee to send them to you. Next time you run into a similar condition, back your system up to an external hard drive before formatting that internal hard drive.
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Good luck.

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