Windows 10 forum

Question

Win 10 upgrade - hard drive format

by kruiser02 / November 2, 2015 9:16 AM PST

I tried to updated my dell Inspiron 3520 from windows 8 to windows 10. It resulted in a black screen and i was not able to even power up fully. There was no cursor on the screen. When I hit the power button, the hard drive would whir for a second and then absolutely nothing.

I tried booting it up using a bootable USB and tried using a win 8 iso image, but didnt work.


Ultimately I opened up the pc and took out the hard drive. I can now read the hard drive as an external drive using USB on another PC. Is there anything i can do to fix the issue on the hard drive and then install it back?

Do i just format the hard drive and start over?

Any help will be appreciated.

Discussion is locked
You are posting a reply to: Win 10 upgrade - hard drive format
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Win 10 upgrade - hard drive format
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Clarification Request
Since there is nothing on the screen
by R. Proffitt Forum moderator / November 2, 2015 9:24 AM PST

Without BIOS, splash screen or such that points to some PC issue, not a failed OS.

Try the usual generic reset. Takes a minute.

Power down, remove AC, remove battery, press and hold the power button for 60 seconds, release, slip in battery, apply AC and try again. If the Dell screens don't show it needs repair.

As to format the drive and start over I never do that. I erase the drive and start over as formatting a drive can trip up a Windows install.

Collapse -
Thank you
by kruiser02 / November 2, 2015 11:18 AM PST

Thank you for the response. I tried resetting the pc, but it didn't help. Can you please tell me or point me to what is the difference between erasing and formatting the hard drive?

Collapse -
Erasing leaves it blank, ready for partitions and formatting
by R. Proffitt Forum moderator / November 2, 2015 11:27 AM PST
In reply to: Thank you

Windows may balk on installation to a formatted HDD. There are so many prior discussions that I don't repeat it much anymore but folk seem intent on formatting a drive then installing Windows. Sometimes that works, sometimes it doesn't.

For me I don't have the patience to try that so I have a very strict install routine. I leave the drive without partitions, not formatted and let the Windows installer deal with it.

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

CNET FORUMS TOP DISCUSSION

Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?