Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Win 10 update and speaker ports on HP Envy

Sep 11, 2018 6:06AM PDT

Windows 10 update has disabled the speaker ports on my HP Envy 700-074!

Discussion is locked

- Collapse -
Folk tend to forget something.
Sep 11, 2018 8:03AM PDT

Microsoft is supplying the OS. The makers of your gear supply the drivers. Did you go to HP.com and get the drivers for your laptop then install them per HP's instructions?

- Collapse -
You Didn't Say What You've Tried Already.. Tried Un-muting?
Sep 11, 2018 1:05PM PDT

If the speaker icon is still in the lower right corner, RIGHT click on it, choose "Open Volume Mixer", then click on the speaker icon at the bottom of the speaker column.

Or have you checked "Control Panel-Device Manager-Sound, Video, and Game Controllers-Your sound card listing" to make sure the correct driver is installed and that "This device is working properly"?

If it's actually speakers that your having issues with, make sure the computer is configured to use speakers by opening Control Panel-Sound-Playback tab, then highlight the speakers icon and choose "Properties" or "Configure" to check things.

Tried different speakers? Tried the back jack vs the front jack?

Hope this helps and let us know more.

Grif