Here with dozens of W10 machines at the office, haven't seen this. But it is a HP, a company that burned me and others on bum machines so all bets are off. If you find going back to W7 or other OSes to fix it, that's a good fix.
This is not the same as the Win 10 shutdown post earlier. Problem, then computer stats, then what I've tried so far. I'm seriously considering stepping back to Vista or Win 7 but enjoy staying up with the latest versions.
Problem: Upon USING the laptop for a period of time (this includes leaving it running with the screen saver and no other programs opened on my end), when it is shut down the laptop monitor will go black but the power button remains on; when put in sleep mode, the monitor will go black but the power button will remain solidly on (it should blink); when restarted the monitor will go black, but the power button will never shut off (it should) before it restarts. In both shutdown and sleep modes, I have left it sitting overnight and its not completed the cycle.
BUT-if I follow the directions below each-time prior to shutdown (except the fast start suggestion, which did nothing), I have a clean shutdown/sleep/restart.
HP Envy Laptop 15X360
Win 10 Home 1607 (14393.222)
Intel Core i7-4510u CPU@2.00GHz 2.60 GHz
Ram 8 GB
64 bit OS, x64-based processor
1. Check (or uncheck) "turn on fast startup" (neither worked)
2. Run Windows Update
3. Fix Problems with Windows Update (troubleshoot as Admin)
4. Run Maintenance Tasks (troubleshoot as Admin)
5. Run/msconfig/Uncheck all 3rd party programs
So. Any suggestions? Anyone else having this problem with temp fixes?