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Will DSL work if I have this problem???

by foolfor60s / September 6, 2006 7:26 PM PDT

I ordered DSL from ATT/Yahoo and they sent a technician to "inspect" my line. After that, my usually reliable 56K dialup dropped to a stately 28.8.

I called every support resource and no one(except my own ISP) would admit this might be cause and effect. Finally I got to a local SBC field supervisor who admits that yes, the tech probably modified my line by choosing "a new pair" ???

I cancelled the DSL order to avoid a charge, but whether carrot, stick, or accident --- now I REALLY need a speed boost!!!!!

Does this make it likely that no DSL provider will be able to provide good service? I realize that I don't have specific info on what was done, but should I worry about this or just go out and order DSL again?

I ask because in Earthlink's fine print they mention that once a line has been "stablized" , speed cannot be increased. I'm concerned that this is what was done to my phone line.

Thanks, I know very little about phone line technology.

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Pair Gain. . .
by Coryphaeus / September 6, 2006 11:03 PM PDT

Stick with me here.

Pair Gain is a system that allows more customers on fewer cable pairs and can also increase the distance from the Central Office that a telephone will work.

DSL will not work through a Pair Gain device.

They cut you to a cable pair that does not work through pair gain and probably has a long loop. This long loop will decrease dial-up speeds. This cable pair is needed for DSL.

Reorder your DSL.

Wayne

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(NT) (NT) That must be it!!!Thank you so much.
by foolfor60s / September 7, 2006 6:09 AM PDT
In reply to: Pair Gain. . .

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