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Question

Wifi keeps going out and have to restart computer every time

Oct 5, 2015 8:21AM PDT

For a few months now the wifi on my laptop has been going out randomly and the only way to make it come back on is to restart it. It's already happened three times so far this morning and I've finally had enough. I have a Gateway brand laptop with Windows 8.

Discussion is locked

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Clarification Request
To dive into this.
Oct 5, 2015 8:23AM PDT

Add model number, distance to WiFi, WiFi security settings and if your internet protection suite has expired. Some of those antivirus suites close the internet connection after so many minutes "for your protection" but long enough for you to renew.

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Answer
Just A Couple Of Things To Try
Oct 5, 2015 10:16AM PDT

In addition to answering Bob's questions, please recognize that wifi adapters on computer occasionally go south so it may require purchasing a new USB wireless dongle to get things working correctly. Hopefully not, but it's a consideration.

In the meantime, please try visiting the computer manufacturer's website and check for an updated wireless driver for your computer. Download it and install it, if found. It may fix the problem.

Next, because your router may need to be reset and reinitialized to the ISP's connection, please turn OFF all computers on your network. Then turn OFF the router (unplug or use the switch to actually turn it off), then turn OFF the modem (if the router and modem are separate), then wait five minutes. After waiting, then turn ON the modem, wait two minutes for it to reinitialize, then turn ON the router (if the router and modem are separate), then turn ON the computer and wait for it to start completely.

Hope this helps.

Grif