Hi Tamararicks80. We regret to read that. If you need assistance, please contact the Support Center for our subsidiary in the UK, https://twitter.com/LGUK. Regrettably, since it is a "used" TV and because warranties are not transferable, you probably wont have any warranty on it, but they may be able to give you an estimate or help you find an LG Authorized Repair Center near you who might be able to diagnose it and give you an estimate.^IFV
I just bought a used LG smart tv and I unable to connect to the internet. The thing is, I'm not even being given the option. The connection menu is shown but not available to click on. Any ideas? Also, none of the hdmi ports work so I can't even use Chromecast.