Wifi connecting problem- Samsung LED TV 55"

I have tried but the TV is not detecting any signals although my laptop is picking up quite a few including my own router.

Floozie64,

It may be a setting within your router. I have no way of knowing what would cause other devices in your network to connect, but not the TV. Is your SSID in a hidden mode, have you tried using different channels in the router settings? Is the encryption method you're using supported, and is there a network firewall?

All these things can factor into the reasons as well.

--HDTech

I have the same issue.

I have a Samsung 55EU6800 LED HDTV.
Yesterday , the installer did all well. All functions in TV ran OK , smart TV, Webbrowser, updates , etc..

1 hour after ,suddenly, TV lost wirelless connection.
I made a reset to default frabic options.
Now all run OK less wireless.

"This works fine but I am still unable to connect the TV using wireless connection. There are a number of wifi signals that my laptop shows when placed by the TV but the TV does not show any of them, including my router."

Sorry my bad English
Thankss

But as the rep here noted, a hidden SSID does seem to drop. Your post didn't reveal that setting.

For now, be sure of that setting (don't hide SSID) and drop the distance from router to TV to 20 feet.
Bob

Thank you for your reply.

- Router has not a hidden SSID.
- The distance from router to TV is 5ft (very near)
- I use a laptop with wifi and It run perfectly.

Yesterday I called the seller and he said he had the same issue with his TV exposed.
o_O

Hi josemanuel1974,

If that's the case, you may need to have it serviced. Our 2012 have a separate WiFi module, and sometimes they can go bad. Not giving you positive diagnosis here, just a possibility. What country are you in, and what's your TVs complete model code?

HD Tech

Model; UE55ES6800SXXS
Country: SPAIN

Thanks for your answers

Hi josemanuel1974,

Thanks for that. So while I can't help you directly, if you want Samsung help, here's the Samsung Spain portal for support on that product: http://www.samsung.com/es/support/model/UE55ES6800SXXC

HD Tech

There are more reasons for the drops. Just a few weeks ago I had a new laptop that was dropping. It took a little research and I found complaints of iPad connection issues with that model. I didn't have an iPad but a windows laptop but used that advice to go back one version of firmware on the router.

That fixed that.

Your posts are incomplete and you might be fixating that it's the TV at fault. That's OK, that's where service folk excel as they examine the entire system.
Bob