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Question

Wifi card Disconnect

Aug 28, 2015 8:12AM PDT

Hello all, I just finished a system build with an asrock fatal1ty z97x motherboard, i5 4690k, 16gb of Corsair Vengeance Pro RAM, a Kingston V300 series ssd 240gb, a 650w corsair power supply, and a strix 970. I was waiting for Windows 10 and my mass storage drive to come in, but I had everything else so I built the computer. I went out and bought a Gigabyte GC-WB867D-I Wifi Card because I realized there was no ethernet where I wanted to put it. So after booting for the first time, skipping the authentication process with windows, because I am waiting for my copy, everything was running fine, so I installed programs, motherboard and graphics drivers. After installing all the drivers, the wifi card was no longer working. It would find networks and connect but would not end packets to them or receive them. After trouble shooting for a bit, the network trouble shooter said it was a driver issue, so I installed the windows 8 version that came on the CD, but that didn't do anything. I went on the intel website and installed their wifi card driver too, but here I am with no internet, typing this on my laptop.

Discussion is locked

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Answer
Warranty issue plain and simple.
Aug 28, 2015 8:20AM PDT

You bought new parts, they claim Windows 10 compatibility so back it goes for one that works on 10.

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No, it did work.
Aug 28, 2015 8:36AM PDT

It worked until I started installing most of drivers. I noticed the problem after I had completed installing all of my mobo drivers and my graphics driver. It has nothing to do with a warranty, or a hardware compatibility issue. The parts work together, its the drivers that don't. I just need to know how to fix it

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Then let's go with that.
Aug 28, 2015 8:49AM PDT

You found it to be incompatible so back it goes for something compatible. If the maker, seller can't fix this, again, back it goes.

Drivers are not open sourced so even if you could dive into the code there, you can't. That's why gear like this goes back.