Samsung forum

Question

WiFi and Bluetooth not working after firmware update?

Hello everybody.
I'm having a problem with my Samsung Galaxy Ace (GT-S5830L). A few weeks ago I updated the firmware from Android Gingerbread (2.3.4), to what was supposedly going to be 4.0 but ended up as just 2.3.6. Changes were at first unnoticeable.
Now, if I try to turn on WiFi, it only works like 1 out of 50 times. The other 49 times it throws an error.
If I try to turn on Bluetooth, my phone freezes and I have to take out the battery. Same thing happens with portable hotspots ("Mobile AP"). However, USB tethering works fine.
I hope someone can help me so I can fix this problem.
Thanks in advance.

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All Answers

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Answer
Link shows no downloads for the OS.

In reply to: WiFi and Bluetooth not working after firmware update?

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Thank you, but...

In reply to: Link shows no downloads for the OS.

That's just the user guide and the Samsung Kies download. Not what I wanted Confused

And I don't think my carrier issued the update because I had to make a Samsung account in order to install it.
Any ideas on how to switch back to the previous firmware? Or maybe I should boot into system recovery mode? I don't know what to do. No matter what, don't tell me that I should factory reset my phone unless it is completely necessary. BTW, I'm planning to get a new phone in a few months, but living with this kind of WiFi problem... sucks.

Thank you anyway.

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So far when we need to go back.

In reply to: Thank you, but...

It's done at the carrier's counter with their "flash" tools.

But your comment about no reset worries me. Your first priority is backup if you haven't.
Bob

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Answer
Update

In reply to: WiFi and Bluetooth not working after firmware update?

I don't know what happened. I think my phone is trolling me. WiFi works fine now. However I'm sure it will stop working by the time anybody reads this.

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