Holy crap talk about lousy customer service it's been a few weeks and I have not received my firmware updates promised me when they first came out as web site did not have them right away. So I downloaded the update and as I figured no change to the widgets, still can not get them to work! And no reply here! So I bought this Samsung as it had a network feature built in thought cool I could use my Western Digital Media box in another room, WOW was I wrong seems the Samsung is so limited in types of files it can play, why is that? I have yet to find a movie file that the WD Meda box won't play but I have plenty the Samsung TV can not play. So any ideas on the widgets, I know it related to my router but wierd thing is it worked the first time I tried it.