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Resolved Question

Why won't Firefoxopen any windows?

by judyl68 / May 11, 2011 7:10 AM PDT

All of a
sudden for the last few days Firefox will open tabs but won't open any windows. A lot of websites require a window to open but nothing is
working...if I go on EBAY and click "enlarge" under a picture,
nothing happens. Its the same if I go on a website like
shows all the items, but when I click on them to view them or if I click on "go to
store", nothing happens. I've got a button on my FF browser to share
stuff on FB but even that wont work but it normally opens a window. Also I'm having trouble with the search engine (which I have set to default Google)...sometimes it will work and sometimes I click on it and nothing happens. When this occurs, I have to use the Yahoo search engine in my Yahoo toolbar. I'm using Windows 7 and Firefox 3.6.17. I don't want to upgrade to Firefox 4 cos I've heard so many bad things about it.
I'd appreciate any help you can give me to sort this out.

judyl68 has chosen the best answer to their question. View answer
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All Answers

Best Answer chosen by judyl68

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When did it start
by TWB404 / May 11, 2011 9:29 AM PDT

How long after upgrading to 3.6.17 did this problem present itself. Have you recently added any new Add Ons. Have you tried starting FF in the safe mode.

I would first try the safe mode to see if an Add On is causing this. Click the windows button in the bottom left corner of you screen, then click all programs. Open the Firefox folder and you should see Firefox safe mode. If not you can use the run command line to do it. Click the windows button and then click run. In the open line type

firefox.exe -safe-mode

take care to leave a space between the end of .exe and the first -.

If the problem goes away, then you probably have an Add On causing the problem.

Collapse -
(NT) Good suggestions.
by MarkFlax Forum moderator / May 11, 2011 8:31 PM PDT
In reply to: When did it start
Collapse -
When did it start
by judyl68 / May 12, 2011 6:32 AM PDT
In reply to: When did it start
Happy Thanks TWB404..

I opened FF in Safe Mode and the problems appeared to go away, so reverting to "normal" FF I disabled my add-ons one by one till I found the one causing the problems. All seems fine now thanks.
Collapse -
Your Welcome
by TWB404 / May 12, 2011 8:07 AM PDT
In reply to: When did it start

Happy to hear it was not anything serious.

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