Avast & AVG forum

Question

Why will avgrsx.exe not start?

by BernieG / May 13, 2011 11:20 PM PDT

I am running windows XP Pro with AVG 2011 free and after windows boots
up I get a window which states that avgrsx exe will not start because it
cannot locate msvcr80.dll. I have downloaded that file and placed it in
windows/system 32 and also in the avg directory. I have also registered the file using the command prompt to no avail. My next idea is to uninstall AVG
and reinstall it, but I thought I might get some outside help first.
Thanks

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All Answers

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Answer
RE: Why will avgrsx.exe not start?
by Dusan_AVG / May 15, 2011 3:21 AM PDT

Hello BernieG,

Please try to fully reinstall your AVG.

If the issue persists afterwards, try to reinstall MSVC redistributables.
Download link for the redistributables is in our FAQ 3918.

Thank you

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Reinstalled AVG
by BernieG / June 16, 2011 1:58 AM PDT

I went through the directions provided ( Thank You ) but during the reinstallation
of AVG a message came up stating that it will not install due to a conflicting
program namely Zonealarm. This is one of my favorite programs as is AVG. I
would hate to have to choose between the two!!!!!!!!!! Is there a way around
this?
Thanks
Bernie G

Collapse -
RE:
by Dusan_AVG / June 16, 2011 3:21 AM PDT
In reply to: Reinstalled AVG

Hello BernieG,

Workaround would be to uninstall ZoneAlarm, then install AVG and then reinstall ZoneAlarm.
Do not install ZoneAlarm toolbar if possible or uninstall it after ZoneAlarm installation.

Thank you

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Answer
Re: Why will avgrsx.exe not start
by Ondrej_AVG / May 15, 2011 4:03 PM PDT

Hello BernieG,

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Why will avgrsx.exe not start
by BernieG / June 16, 2011 2:03 AM PDT

Thank you
Bernie G

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