LG forum


Why TV turns off by itself?

by Tienguyen06 / July 12, 2012 3:34 PM PDT

I have a 2 years old LG TV (model: 32LH30). A couple of weeks ago, it turned it off by itself even I did not do anything. After that I tried to turn it on by remote, then it was on. Then this problem happened many times and I tried to reset it by unplug or turn the power off, sometime TV was on. Today, I couldn't turned it on by those ways. My TV has the power because I saw the red light on on the bottom. I mean it is no problem with the power. Then I called the LG customer care, they asked me to do some way that I have tried before, but I still did not work. I have researched on the Internet and I found many people got the problem like me. Can someone tell me what I can do now? May I have a warranty with this case because this TV was defeated. Most TV is used at least 5 years, but this one I used only two years. I don't want to pay any money for this because it is not fair. Why some people use long time, why some not. We also pay the same money for the product. Thank you so much.

Discussion is locked
You are posting a reply to: Why TV turns off by itself?
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Why TV turns off by itself?
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
What do you mean by "defeated"?
by R. Proffitt Forum moderator / July 13, 2012 3:51 AM PDT

If there is a warranty issue, you call it in and ask.

But what is not fair here? You entered into a contract of say 1 year warranty and did they not honor that?

I know many think these should last a long time but from what I'm seeing, many TVs are failing in the 2 to 5 year span. It's not just my opinion that quality has been sacrificed on the alter of low cost.

Collapse -
i had the same problem-
by Eileen Corrado / July 14, 2012 5:00 AM PDT

I got a notice the system was shutting down. It happens when you dont use the remote for a period of time. There is a sleep setting. Go to your settings on the TV and search for the sleep setting. It has some options or you can disable it altogether. It solved the problem

Collapse -
I have solved the LG turn off/on problem
by richb201 / September 19, 2016 6:14 AM PDT

It took a long time and I had LG certified techs come here who charged lots of $ but knew nothing. I think it is a heat problem. When you have the TV plugged in, even when the unit is "powered off" it is still drawing power (this is just a theory). Here is what I did to fix it: 1) remove all the extra connections on the back of the TV other than the ones you are using (I have a cable box and a Chromecast). 2) plug the power for the TV into a power strip. 3) when not watching power off the TV from the power strip. This will allow whatever is heating up and not working correctly to cool down.

BTW, the TV is not actually turning off and on. It goes into a confused state where the screen is dark and the sound is off and it is not able to be turned off or on. Only when the component that is causing the issue cools down, will it "turn back on". Muting or even pressing the "input" key on the remote caused the TV to go into this state. Sometimes it would happen all by itself. But by keeping the TV cool between watching sessions, the problem is solved.

Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions

Does BMW or Volvo do it best?

Pint-size luxury and funky style

Shopping for a new car this weekend? See how the BMW X2 stacks up against the Volvo XC40 in our side-by-side comparison.