Why Not Asus?

Why Not Asus?

by tanikwish Sep 28, 2005 6:36AM PDT

I think I am amazed that I'm JUST NOW discovering this brand, with all of the advertising from major manufactures like Dell and Gateway and Apple and to find a lappy that's customized for me for less than 2 grand?

My question is...why aren't many people spreading the good news about Asus, even though it's apparently a trusted brand for motherboards. Is there something wrong with it? I saw an okay review for a PDA that wasn't completely positive, but that's it....

Here's my dream specs (I've posted these before):

My Dream Lappy is < $2K (ASUS Z71V-S)

This is actually an extreme version of the specs I need:

ASUS Z71V - S

Display: 15.4 inch WSXGA+ (1680x1050) LCD

Processor: 1.73GHz Intel Pentium M 740 (Sonoma) w/2MB L2 Cache - 533MHz

Graphics & Video: 128MB PCI-Express nVIDIA GeFORCE GO 6600

Memory: 1.0GB DDR2-533MHz SODIMM (1x1024MB)

Hard Drive: 80GB 5,400RPM HDD

DVD/CDRW Drive: Combo 8X DVD/24x10x24 CD-RW w/Software

Wireless LAN: Built-in Intel PRO/Wireless 2200 Dual-Mode 802.11B/G LAN

Main Battery: Smart Li-ion Battery: 5.5 hours

MS Windows OS: MS Windows XP Home w/SP2

MS Office XP Software: MS Office XP Small Business Edition

(Plus AC adapter, carrying case, 2-year parts/labor warranty

Discussion is locked

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Why Asus?

by r. proffitt Forum moderator Sep 28, 2005 6:41AM PDT

No visible support channels. No service centers for repairs, parts.

While a great name, the lack of support channels makes this line one to steer clear of.

-> How could you tell anyone to consider this line?

Bob

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So I've heard...

by tanikwish Sep 28, 2005 6:44AM PDT

I've heard this for a while now from people.....am I going down the wrong path? What do you suggest?

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Why does it have a warranty...

by tanikwish Sep 28, 2005 6:46AM PDT

..if it doesn't offer support?

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support.asus.com

by tanikwish Sep 28, 2005 6:50AM PDT

This seems like your average site to me -- there's an address, 800 number...have you used Asus before?

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I've had to deal with them on mobo support

by Nooorm Sep 29, 2005 6:12AM PDT

The experience was lacking. Their online support is crap. They have a bot that sends form letter responses based on keywords you enter into a text chat window. Phone support included very long wait times only to learn sometimes that the "person" handling wireless issues was out and would call back...but never did. They always seemed overwhelmed. After multiple calls I spoke to level 2 or maybe 3 support who was very helpful and knowledgable. All of the reps spoke english and were kind, but not always helpful.

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Please research this one.

by r. proffitt Forum moderator Sep 28, 2005 6:50AM PDT

This name is well known, but if you didn't find the answer to your questions then you've proven my point here. With Dell and others I have the phone number in one or two mouse clicks. These off brand names are considered only for those that like to take a chance.

For me, I want boring, working units with sprawling web sites, drivers and more.

Knock yourself out with one of these but I wouldn't go near one unless it was less than 1/2 price of what I can get from Dell, Hp and others.

Bob

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asus isn't bad IMO

by AKonny47 Sep 28, 2005 9:09AM PDT

look around notebookforums.com and go to the asus reviews and general section. lots of owners and if anything would go wrong, just visit there. take a look at the new z71 refresh with the x700 in it. (supposedly out performs the 6600GO)

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be careful where you buy

by togus Sep 29, 2005 5:41AM PDT

If you look deeply enough on the ASUS website you'll find a listing of dealers (resellors) who ASUS thinks are exceptionally good... this isn't the gen'l page that shows all the delaers with a web presence. In the research that I did on ASUS two resellors kept coming up, ProPortable and AGearnotebooks. In the end, well I haven't gotten to the end yet (but I'm leaning real heavily towards the new HP Dv4000 with the ATI X700 video card), I'll likely go with one of the big boys because I expect they will be around as long as my new notebook and I'll be buying and getting support directly from the maker.

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Notebookforums.com

by tanikwish Sep 29, 2005 11:43PM PDT

That's where someone suggested an Asus. I would hope they know what they are talking about.

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Why not the new Dv4000

by togus Sep 29, 2005 10:18PM PDT

Yesterday I ordered my new Dv4000 with the ATI X700 GPU... a very nice video card. Got it configured pretty nicely for $1220.11 (including a free second battery). The price did include a 6% academic discount, but doesn't include the $50.00 rebate that I'll be sending in after recept of the machine. This was, by far, the best deal I've found on a fairly high end machine.

- HP Pavilion dv4000
- Microsoft(R) Windows(R) XP Home Edition with SP2
- Intel(R) Pentium(R) M Processor 740 (1.73 GHz)
- FREE Upgrade to 15.4'' WXGA BrightView Widescreen!
- 128MB ATI MOBILITY(TM) RADEON(R) X700
- 512MB DDR2 SDRAM (1x512MB)
- 80 GB 5400 RPM Hard Drive
- DVD/CD-RW Combo Drive
- FREE Upgrade to Intel(R) PRO/Wireless 2200BG WLAN!
- FREE Second 6 Cell Lithium Ion Battery!!
- Microsoft(R) Works/Money
- Norton Internet Security 2005 - 15 Mo Subscription

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Cnet Ratings

by tanikwish Sep 29, 2005 11:47PM PDT

The DV4000 only got a 6.8 on here, and I'd also like dedicated VRAM for gaming

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Yes, that's VRAM is the point

by togus Sep 30, 2005 12:21AM PDT

Expand your horizons (-: Read the following article:
http://www.pcmag.com/article2/0,1895,1858647,00.asp

You will see that the Dv4000 now has the ATI X700 GPU, one of the good cards. I beleive you'll find the article you referenced was reviewing the Dv4000 with the Intel 900 intergrated graphics package.

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