Computer Help forum


Why laptop keep on restarting

by rjean-10 / February 12, 2016 12:28 PM PST

I have a HP pavilion 17-e019dx and every time I powered it on it keep on rebooting by its set self and all I see is a black screen can anyone help me.

Discussion is locked
You are posting a reply to: Why laptop keep on restarting
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Why laptop keep on restarting
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Since there is no HP logo or BIOS display
by R. Proffitt Forum moderator / February 12, 2016 12:41 PM PST

The signs are not good here. You are likely looking at a failed motherboard. Get repair estimates.

If you do see the BIOS or HP logo, my answer changes.

Collapse -
It can be a gpu issue too
by Aaron Mike / February 13, 2016 2:37 PM PST

It can be a gpu issue too. What did you last do before this problem started?

Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?