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Why is my xp home COA key invalid?

Hey, everybody. I have a problem...i have an HP computer which has it's on COA on it. Unfortunately, greedy HP does not give you any restore disks or the XP cd on this computer. It was bought new at the store. Too much junk was on it, so I reformated and since I didn't have an XP cd thanks to HP...I borrowed a CD trying to reinstall windows. I reinstalled it....however my COA product key is not working for this computer when I activate it online. What do i need to there a way to activate xp with my COA key? Or do I need to call microsoft and have them activate it for me?

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I would make the call

In reply to: Why is my xp home COA key invalid?

It's free, and you have the COA on the box, so Microsoft should be helpful.

But I suspect there is something in that reformat and reinstall that went wrong. If your HP has an OEM version of XP on it then using another XP CD from another machine usually only works if that other machine is identical to yours.

Manufacturers nowadays usually do not supply those disks automatically. You need that XP CD and the Drivers CD for the future, so I would ask HP to supply them to you. There may be a small charge.


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Today, they have you make the restore CDs.

In reply to: Why is my xp home COA key invalid?

If you don't then you run into your issue. Be prepared to order those restore CDs. Can I ask why you didn't make them?

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It's not invalid

In reply to: Why is my xp home COA key invalid?

It's not invalid, it's just invalid for the way you're trying to do it.

There are at least three versions of both XP Home and Pro. There's the regular retail version (and I'm including the "full" and upgrade versions in that), the standard OEM, and then the volume license.

You have a volume license key, which will NOT work on any of the other versions.

Also, yes HP is greedy, and yes they make horrible quality systems, BUT this one really is mostly your fault. Everything you should have needed to make your own XP reinstall disc was included with the system, save for a blank CD. If you had poked around a bit, you most likely would have found a program for creating your own recovery discs. Yes, HP and other computer makers could make this fact a little more obvious to people who foolishly buy their systems, but that doesn't do you any good now.

So, as suggested, I would call HP up and request copies of the restore media. Usually it costs somewhere between 20-50USD, which is a bargain compared to buying a new copy of XP.

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