Windows 7 forum

Question

Why is my computer shutting down during game play

by cyberjen61 / November 6, 2011 9:21 PM PST

I have an AMD Athalon IIx4 640 3.gig w/ 4. gig memory computer. I play Frontierville on Facebook alot. I am having trouble with computer shut down in the middle of the game. It doesn't blue screen it simply shuts down. POOOF!!!! gone. Then I have to restart the computer. I am running Windows 7 64 bit OS. What can the problem be and how can I fix it???? This very annoying. I can surf the web and play other games for hours without any events. So I am wondering if this is a computer problem, or a game problem. Please help any advice would great

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: Why is my computer shutting down during game play
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Why is my computer shutting down during game play
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Answer
Shutting Down
by kedscnet / November 7, 2011 12:47 AM PST

Shutdowns are usually the result of overheating of the CPU/GPU. When temps get high, the CPU will generally throttle back to the lowest speed. When temps go beyond a safe level, the machine will shut down. Download a utility that will measure operating temperatures and CPU speed and monitor during game play. I don't know how demanding this game is, so don't know what to expect. If it is not demanding, there could be a problem with the fan and/or heat sink. If the fan isn't running on high speed during the game, go to the Dell Diagnostics (F12 at the boot screen) and run the diagnostics.

Collapse -
Answer
PS
by kedscnet / November 7, 2011 12:51 AM PST

Good program to use for monitoring is RMClock; it's free.

Collapse -
Answer
Shut down
by pgc3 / November 7, 2011 10:48 PM PST

Prior poster alluded to heat which some and much of the time can be the culprit and AMD processors are noted for running hot. Also, depending on what you are using for VID RAM might be the issue in conjunction with the capacity/capability of your PSU. The first thing to address would be heat (cooling fans etc.) but it could be a combination of heat and insufficient PSU capacity, in which case you would upgrade the PSU and perhaps add more cooling. Good gaming!!!

Popular Forums
icon
Computer Help 51,912 discussions
icon
Computer Newbies 10,498 discussions
icon
Laptops 20,411 discussions
icon
Security 30,882 discussions
icon
TVs & Home Theaters 21,253 discussions
icon
Windows 10 1,672 discussions
icon
Phones 16,494 discussions
icon
Windows 7 7,855 discussions
icon
Networking & Wireless 15,504 discussions

CNET'S ONEPLUS 3 GIVEAWAY

Need a new phone?

Enter to win* a OnePlus 3 phone with Dash Charge technology, a June winner of our Editor's' Choice award.