Computer Help forum


Why is my computer doing this?

by gaminghooligan / January 1, 2014 1:48 AM PST

Basic Specs:
Display- AMD Radeon HD 7850 2gb ddr5
Processor- Intel Core i5
Power- 525w
RAM- 6gb DDR3
Sound- AMD High Def Audio Device
I was able to get a scr cap of the issue which I'll link here. It tends to happen at random variables of time so it's near impossible to get a shot of it. I've checked to make sure all my drivers are up to date and all parts are connected firmly and clear of dust. It could be overheating but my temps all seem fine as far as CCC and my CPU Thermometer go. Could use any help I can get in diagnosing and fixing this issue.

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All Answers

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are you within the
by James Denison / January 3, 2014 3:12 AM PST

approved resolution and refresh settings for your monitor?

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Could be a hardware problem
by Warsam71 / January 3, 2014 7:55 AM PST

Hi gaminghooligan,

It could be a hardware problem, perhaps your GPU or your PSU (Power supply) are malfunctioning...that said, there are a couple of things you can try before making such conclusion:

1. Did you do a clean driver install? Meaning, remove the old driver first then install the new driver? (bty, I'm assuming you've installed 13.12 WHQL - correct?)
Here is a link to AMD's official site where you'll find instructions on how to un-install old drivers:

2. Do you have a spare video card you can test?

3. Does the PSU fan spin, does it make any noise?

By the way, did you install any software lately or change your hardware configuration? Depending on your settings the Windows Update tool installs programs/patches/updates automatically in the background. Check your check your "Update History" to ensure everything is in order.

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One more thing
by Warsam71 / January 3, 2014 7:59 AM PST
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