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Question

Why I can't go to Ticketmaster?

by RuneBrune / September 11, 2012 10:53 AM PDT

I could go to ticketmaster last noon and afternoon. But then suddenly I got this messaga: "Forbidden
You don't have permission to access / on this server."

And now I have cleaned off all cookies and rebooted the computer and it still give me the same message. Anyone know why and how I can do to get by?

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All Answers

Collapse -
Answer
(NT) Have you tried a different web browser?
by grimgraphix / September 11, 2012 11:03 AM PDT
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Answer
godaddy servers were down for awhile
by James Denison / September 11, 2012 1:01 PM PDT

if Ticketmaster is registered and hosted through them, that might be the reason. I read something about an attack against Godaddy, but they claim it was internal problem.

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more info on godaddy problem
by James Denison / September 12, 2012 12:40 AM PDT

Dear James Denison,

We owe you a big apology for the intermittent service outages we experienced on September 10 that may have
impacted your website, your email and other Go Daddy services.

We let you down and we know it. We take our responsibilities — and the trust you place in us —
very seriously. I cannot express how sorry I am to those of you who were inconvenienced.

The service outage was due to a series of internal network events that corrupted router data tables. Once the
issues were identified, we took corrective actions to restore services for our customers and GoDaddy.com.
We have implemented a series of immediate measures to fix the problem.

At no time was any sensitive customer information, including credit card data, passwords or names
and addresses, compromised.

Throughout our history, we have provided 99.999% uptime in our DNS infrastructure. This is the level of
performance we expect from ourselves. Monday, we fell short of these expectations. We have learned from
this event and will use it to drive improvement in our services.

As a result of this disruption, your account will be credited for the value of 1-month of service for each
of your active/published sites.* This credit will be available to you for the next 7 days. Please click the
button below to redeem your credit.


It's an honor to serve you. Thank you for the opportunity to re-earn your business and trust.

As always, please call us 24/7 at 1-480-505-8877 — anytime, for any reason.

Sincerely,

Scott Wagner
CEO

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