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Resolved Question

Why has Mozilla Firefox started crashing each time I open it

Mar 31, 2013 9:21AM PDT

About one week ago Mozilla Firefiox began to crash each time I opened it on my laptop. I prefer it over Explorer, however, I've been forced to use Explorer ever since. My husband is having the same problem with Firefox both on his school computer and on his laptop. I've stopped using Firefox at school because it won't allow me to open my gradebook anymore. What is causing this and how can we fix it? Any help will be appreciated. Thank you.

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keykathyd has chosen the best answer to their question. View answer

Best Answer

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Check your addons
Mar 31, 2013 9:50AM PDT

I have Firefox 19 installed on 5 computers at home and 28 I support, none of which are having the problem. I'd check my addons. Click Tools -> Addons.

Good luck.

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Answer
Did you try safe mode? Link follows.
Mar 31, 2013 9:46AM PDT
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Same problem!
May 20, 2013 11:31PM PDT

I too have the same problem. Firefox doesn't even open in Safe mode :/

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Re: same problem
May 20, 2013 11:40PM PDT