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Why does Win 7 keeps hanging with white bkgnd on screen?

Win 7 Pro on a system with plenty of RAM & Storage keeps hanging/freezing at various time and in odd situations leaving the background of the screen white. This also happens when going from App to App and within Apps. Today I had switched out a Browser and opened my eMail. I could type out a new message, but not send it. I re-booted the system and all three messages went through then without a problem.

Also I get no action when using a link out of an eMail that should ope a Browser. And, I had problems downloading files using direct access to the Software's actual Web Site. Again, shutdown and reboot allowed access - eventually. Downloading a fresh copy of Thunderbird also produced some odd results. The file downloaded, however, it was renamed "file" and would not install. I finally found a Thunderbird Download file on CNET that did work.

Does anyone have any ideas about what this might be? Ran Avast, MalwareBytes, and SuperAntiSpyware - and all came out clean, no bad stuff found.

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All Answers

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Speccy Summary 01

In reply to: Speccy

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As mentioned

In reply to: Speccy Summary 01

You seem to have more than a few anti products running.
This can lead to problems.
Leave avast in real time and set the other scanners to manual.

I've been using this w7 machine with just avast for 8 yrs and I have not seen a problem.
The only shields I have active are file system/mail/web.
I don't know where you go or what you do on the web so perhaps you need these other scanners active or more avast shields.

What is mcafee doing in there?
What is garmin?

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Needs more chefs?

In reply to: As mentioned

Avast, Malwarebytes, SUPERAntiSpyware and Windows Defender.

And now Mcafee. That's way too many.

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I'm from the school of

In reply to: Needs more chefs?

Keep it simple.

The only product I have that auto updates is my AV def files.

I can update any other products manually as needed.

I have not found a need for these other anti tools so they are not on the machine.

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A speccy reading.

In reply to: Why does Win 7 keeps hanging with white bkgnd on screen?

1. The machine could be old and tired. The ship date on the 4300 CPU is in 2012 so 6 years a long time.
The good sign in the speccy is the CPU temp looks nice and cool.

2. You had to download Thunderbird from various sources to find a working one. This can be a sign of other PC troubles. NOTE: I've been using NINITE.COM for this download.

3. THREE ANTIVIRUS ENABLE. PICK ONE. Never run more than one.
I found Avast, Malwarebytes, SUPERAntiSpyware and Windows Defender.

4. BIOS is current. Good to see that.

5. The HDS721010CLA332 has an odd entry on smart value 01. After you clear up item 3. Retest and if the problem remains, test without this drive.

Post was last edited on September 2, 2018 3:32 PM PDT

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Replies to all above!

In reply to: A speccy reading.

Yep! Paranoid security precautions. You caught me with MalwareBytes on because I just recently download a fresh file of the App. I usually run with my Anti-Virus actively running. Malwarebytes and SuperAntiSpyware I usually run manually after a couple of months of on-line activity as they catch some things that the anti-virus doesn't. The McAfee item I un-installed. The Windows Defender is a part of the control panel and it is turned OFF also!

I used to work in a large corporation where one had to do some self-preservation and then in a community college where it was even worse security-wise - therefore all of those programs. But, those have been on my system for quite some time and have had no problems until recently. I think I've caught a bug that does not show up on any of the three items I am keeping on the system.

I had been getting hangs at several different actions. Downloads of Thunderbird were weird until I finally got one from CNet. EMails keep doing weird things. They will hang, I reboot the computer and they go right through. And, just switching back and forth between open Apps often hang the system.

SO, thanks for all of your comments! Help to me is always appreciated by me!
I will keep an eye on this and see what happens in the next few days. I may need to come back again, who knows?


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Something I Usually Run In These Situations: CHKDSK

In reply to: Replies to all above!

Because there may be some minor issues with file and disk errors, try running chkdsk using the instructions below:

Try running Chkdsk in "repair" mode to find any damaged files and correct them. Start by opening an elevated command prompt as an admin. Click on the Start button and type "CMD.exe" in the search line, then RIGHT click on the "Command Prompt" listing at the top, choose "Run as admin".) Once it opens, type chkdsk /f /r /x, leaving the appropriate spaces between the letters as shown, then press the Enter key. You should see a note that it can't be run till a restart is done, type "Y" for yes, then press the Enter key again. Close the command prompt and restart the computer. Chkdsk will run upon restart and will take quite a while to finish.. Don't panic if it takes a long time. It's fairly normal and the Chkdsk process may take a couple of hours.

When it's finished, it will boot to your normal startup/lock screen and you can login normally and then see if things are working correctly again.

Hope this helps.


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