Forum Feedback & Announcements forum

Question

Why does the "Got a Tip?" Box refresh when clicked?

by coldReactive-234616612897 / October 14, 2011 4:24 AM PDT

it does this in Firefox 5, 6, 7, 10alpha1 as well as Midori Web Browser (Meaning Safari will do it too, as they're both webkit based.)

http://news.cnet.com/ << It's on this page on the right-hand side.

I did email CNET News directly (but I can't find the "Contact Us" page anymore to re-contact them.) But that was more than two weeks ago, and it still hasn't been fixed.

What happens:

I click any portion of it (Yes, even the submit button) and it will refresh the page immediately, disallowing me to send a tip. If I somehow quickly stop the page from loading and write out what I want to send, pressing submit will simply refresh the page. There is no way to send them a tip, as such.

Discussion is locked
You are posting a reply to: Why does the "Got a Tip?" Box refresh when clicked?
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Why does the "Got a Tip?" Box refresh when clicked?
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Answer
I just tried this in FF7 and it works--not great but....
by Lee Koo (ADMIN) CNET staff/forum admin / October 14, 2011 8:19 AM PDT

it didn't refresh the browser.

When I submitted it, a message at the bottom read "Thank you! Your message was successfully sent."

Can you please try it again?

And let me know the results.

Thanks!
-Lee

Collapse -
No, still refreshes

Sorry, it still refreshes the page when I click the text boxes, text area or the submit button.

Collapse -
Failed with me as well.
by MarkFlax Forum moderator / October 15, 2011 6:58 AM PDT
In reply to: No, still refreshes

I managed to type "Test" in the Subject Line before the page refresh halted any more typing. I was trying to type Testing.

Strange, the left hand side of the page refreshed as soon as I pressed any key on the keyboard to type, but the right hand side did not refresh, as in, it did not reload. However the cursor disappeared and everytime I clicked inside, the page refresh happened again.

In the end I cheated and did my message in Notepad and copy/pasted the subject line, then copy/pasted the main message.

But then I failed miserably. I hit Submit and nothing. A page refresh but the message remained and no indication that the message had been sent.

I didn't see Lee's "Thank you! Your message was successfully sent." anywhere.

It's broke Lee.

Mark

Collapse -
It works for me...
by John.Wilkinson / October 16, 2011 11:26 PM PDT

Tried a few browsers and it worked every time here. One thing to note, though - I've seen similar issues occur and logging out/clearing my CNET cookies resolved the issue.

John

Popular Forums
icon
Computer Help 51,912 discussions
icon
Computer Newbies 10,498 discussions
icon
Laptops 20,411 discussions
icon
Security 30,882 discussions
icon
TVs & Home Theaters 21,253 discussions
icon
Windows 10 1,672 discussions
icon
Phones 16,494 discussions
icon
Windows 7 7,855 discussions
icon
Networking & Wireless 15,504 discussions

REVIEW

Meet the drop-resistant Moto Z2 Force

The Moto Z2 Force is really thin, with a fast processor and great battery life. It can survive drops without shattering.