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why does my usb hate my new camera so much?

by moosteve / February 15, 2007 5:43 AM PST

p4 2.4 gig
msi mobo
usb 2.0
xp pro/sp 2 with all current updates
lexmark p4350 all in one

my recently purchased canon powershot 710 IS does not seem to want to play nice with everyone else...and as a result, i must disconnect my printer/scanner to offload pics from the camera, eventhough the lexmark is off. my previous powershot A70 did not require this.
i have done exhaustive googling with no solution found, and there is nothing at the canon site.
sometimes i get a "usb device not recognized", sometimes the scanner/camera wizard will start, and then tell me no camera or scanner could be found.

surely xp has the capability of recognizing two imaging did before with the older camera.

i am convinced it must have something to do with the TWAIN driver...but i ran the disk for the camera..

anyone have a similar experience? what am i missing?



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Just noting a few fixes I've used.
by R. Proffitt Forum moderator / February 15, 2007 5:50 AM PST

In no particular order.

1. Install the latest motherboard driver package.
2. Never use the front USB ports.
3. Install an USB 2.0 hub.


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by moosteve / February 15, 2007 6:18 AM PST

old motherboard, but with the newest drivers, and i am using the back usb ports. there are four, and the situation is the same regardless of the configuration. i am curious, what would the hub do to change things?

and re:answer below...i have tried both cables, and i do not think it is a camera issue, but one with the usb inherent to my machine. i have seen this conflict documented in google research, just no workable solution.

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"what would the hub do to change things?"
by R. Proffitt Forum moderator / February 15, 2007 6:24 AM PST
In reply to: thanks

I'll not duplicate former discussions except to note it has resolved this for some. In one line it has to do with clock jitter.


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thank you mr. proffitt
by moosteve / February 15, 2007 6:33 AM PST

i will read up on the subject here and other places.. i just needed a pointer.

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Be sure to check those motherboard drivers.
by R. Proffitt Forum moderator / February 15, 2007 6:41 AM PST
In reply to: thank you mr. proffitt

I find many out of date.


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by Papa Echo / February 15, 2007 5:51 AM PST have followed instructions to install the drivers/camera, then it's likely hardware - the camera itself, or the USB cable. Trying changing the cable - one from your previous canera should fit. Anyway, I suggest taking it back to the shop, before you void the warranty.

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Digital Camera USB Problems
by dwalmz / February 15, 2007 11:35 PM PST
In reply to: If....

I suggest getting a card reader and not connect the camera itself. I find it much more convenient to remove the memory card and slide it into the reader. Some systems have USB ports that don't supply enough power. Also try a powered USB hub. It may help.

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