Attention: The forums will be placed on read only mode this Saturday (Oct. 20, 2018)

During this outage (6:30 AM to 8 PM PDT) the forums will be placed on read only mode. We apologize for this inconvenience. Click here to read details

Tablets forum

Resolved Question

Why does my Samsung Galaxy Tab 3 10.1 turn off for no reason

by jlens16 / January 11, 2015 7:10 PM PST

My Galaxy Tab 3 10.1 (around a year old) for the past months, turns off for no apparent reason. Even the slighest touch or nudge can make it turn off. And sometimes I even have difficulty turning it back on. The only surefire way for it to stay on is to charge it. Pls. help and ty in advance

jlens16 has chosen the best answer to their question. View answer
Discussion is locked
You are posting a reply to: Why does my Samsung Galaxy Tab 3 10.1 turn off for no reason
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Why does my Samsung Galaxy Tab 3 10.1 turn off for no reason
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Best Answer chosen by jlens16

Collapse -
what about when it is on ac?
by renegade600 / January 12, 2015 5:48 AM PST

does it do it when you have it charging? if not, then check the battery and see if it is loose. if so, you may be able to fix it with a sliver of paper or whatever so it will fit tightly in the case.

Collapse -
Answer
Re: turns off
by Kees_B Forum moderator / January 11, 2015 7:24 PM PST

If it's around a year old and it already happens a few months, it's likely it started during the one year warranty period. What did the shop say when you asked for a free warranty repair?

Maybe it's too late for that now. Then all you can do is ask a quotation for repair, I'm afraid.

Kees

Collapse -
Re: reply
by jlens16 / January 11, 2015 7:35 PM PST
In reply to: Re: turns off

Thanks for replying. Its ok if I have to pay for its repair. But is there a way to fix it on my own? And what exactly is causing this problem? Is it the battery?

Collapse -
Looking at the teardown.
by R. Proffitt Forum moderator / January 12, 2015 12:03 AM PST
In reply to: Re: reply

Popular Forums

icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

FALL TV PREMIERES

Your favorite shows are back!

Don’t miss your dramas, sitcoms and reality shows. Find out when and where they’re airing!