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Tablets forum

Resolved Question

Why does my Samsung Galaxy Tab 3 10.1 turn off for no reason

by jlens16 / January 11, 2015 7:10 PM PST

My Galaxy Tab 3 10.1 (around a year old) for the past months, turns off for no apparent reason. Even the slighest touch or nudge can make it turn off. And sometimes I even have difficulty turning it back on. The only surefire way for it to stay on is to charge it. Pls. help and ty in advance

jlens16 has chosen the best answer to their question. View answer
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All Answers

Best Answer chosen by jlens16

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what about when it is on ac?
by renegade600 / January 12, 2015 5:48 AM PST

does it do it when you have it charging? if not, then check the battery and see if it is loose. if so, you may be able to fix it with a sliver of paper or whatever so it will fit tightly in the case.

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Re: turns off
by Kees_B Forum moderator / January 11, 2015 7:24 PM PST

If it's around a year old and it already happens a few months, it's likely it started during the one year warranty period. What did the shop say when you asked for a free warranty repair?

Maybe it's too late for that now. Then all you can do is ask a quotation for repair, I'm afraid.


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Re: reply
by jlens16 / January 11, 2015 7:35 PM PST
In reply to: Re: turns off

Thanks for replying. Its ok if I have to pay for its repair. But is there a way to fix it on my own? And what exactly is causing this problem? Is it the battery?

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Looking at the teardown.
by R. Proffitt Forum moderator / January 12, 2015 12:03 AM PST
In reply to: Re: reply

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