Why does my R9 270x keep on freezing the system?

I have an i7 920, 8gb ddr3 RAM.. Novatec 750w 80plus PSU. Everytime I load a game or stress test the gpu it locks up the whole system and I have to hold the power button to restart.

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Novatec No Longer Sells That PSU, So How Old Is It?

A couple of things come to mind here....

Although the PSU appears to be single rail, a good thing, if the age has caused a power dip, we would swap in a known good PSU for testing.

Also, because the driver match for the operating system, motherboard, and graphics card is critical, be sure to update the motherboard/chipset driver and BIOS firmware, plus check for updated drivers for the graphics card.

Hope this helps.


Post was last edited on July 24, 2018 11:09 AM PDT

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I've run into this one. We swapped in another GPU and the problem vanished. The owner wanted us to tell them why but as you suspect we can't really tell them except "this works, that does not." Yes, they found that unacceptable and wanted to know exactly why. Never heard if they found out why.

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