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Question

Why does my printer print every i click the copy button

by Sainters12 / April 1, 2015 9:05 AM PDT

I dont even have to click the print button. Its very annoying when i need to copy and paste a lot

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Clarification Request
What "copy button"?
by R. Proffitt Forum moderator / April 1, 2015 10:42 AM PDT

What app?

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all apps
by Sainters12 / April 1, 2015 12:06 PM PDT
In reply to: What "copy button"?

whenever i want to copy and paste on all apps. I use word and excel alot and whenever i click copy it prints that word or sentence in large letters and again when i click paste

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(NT) What about old fashioned Control C and V?
by R. Proffitt Forum moderator / April 1, 2015 12:46 PM PDT
In reply to: all apps
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does the same thing
by Sainters12 / April 1, 2015 1:21 PM PDT

doesnt matter how i copy and paste it prints what is being copied in large colouful font. even when i delete it and go click the back button it re prints- the printer guy is blaming the computer and the computer guy is blaming the printer ARRRRGGGGGHHHHHH

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Sounds like some malware
by R. Proffitt Forum moderator / April 1, 2015 2:22 PM PDT
In reply to: does the same thing

Or possible other app. Can you share what's running from Task Manager at this time?

Or a HIJACKTHIS log?
Bob

All Answers

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Answer
need info
by renegade600 / April 1, 2015 9:28 AM PDT

what printer model? what computer model? and what operating system?

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(NT) FX ApeosPort-V C4475, Windows 7 Professional, Compuer ASUS
by Sainters12 / April 1, 2015 9:44 AM PDT
In reply to: need info
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I think I'd boot to Safe Mode and scan for malware.
by wpgwpg / April 1, 2015 12:31 PM PDT

I'd also download MalwareBytes, get it up to date and let it do a scan. It sounds like you've got some kind of malware. I've never seen any system print when you do a copy or paste.
`
Good luck.

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me too
by Sainters12 / April 1, 2015 1:24 PM PDT

we're suppose to have great security but i think its malware too even if the computer tech says its not. It does not do it on any other printer but this one.

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