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General discussion

Why does my HP continously crash?

by jodyledoux Nov 9, 2005 11:32AM PST

I had a zv5000, and now a dv1000. Both have crashed on a continous basis ever since I took them out of the boxes. It's not a virus, it's with the drivers. It always says page fault in non page fault area, or irql equal not less equal. I have to control myself from throwing it thru the window, what is going on. HP won't help, all they do is have it picked up only to be returned with the same problem. Thanks

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4 Posts
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Today's plagues?
by r. proffitt Forum moderator Nov 9, 2005 11:36AM PST

Today I run into far too much spyware and P2P use.

Sadly we must protect ourselves.

If there is a hardware issue, be sure to keep calling HP.

Bob

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sorry to hear
by Qosmio Nov 9, 2005 12:13PM PST

hp in general seems very spread thin when it comes to quilty control.it seems to suit it,s larger contracts with companys as fare as providing sound product as well as a very active teck service for those clients.The home sector/privet use is way off track so it apearse in the pc customer ratings.Hp,s lack luster proformance record can not be denied.I do hope they can make the investment you have made in them pay off with success

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HP
by Alan Copeland Nov 9, 2005 9:39PM PST

Kick it up a notch. Refuse to talk to the first level of support. You will eventually get the issue resolved.

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better choice
by Qosmio Nov 13, 2005 6:47AM PST

kick it up a few notchs and send a letter to consumer Affairs as well as the better business bureau.then send those copies to Hp

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