I am sorry to hear you are having this issue with your tablet. What Android version is installed on this tablet?
There HAS to be a fault in the device's software or what-have-you as it freezes then unfreezes a few minutes later without warning and without reason. In the middle of typing,while reading,anytime! I thought it was the smartstay as I tend to hold the tablet to the side, but it kept happening even when the function was disabled. WHAT IS IT.I can't keep returning to the retailer , especially when the replacement malfunctions too. I can't be the only one with this problem. HELP, please.